Human Care Systems, Inc.
Account Director & Program Content Strategist
January 2016 — Present
• Selected to lead all content strategy, development, and execution across nine oncology brands due to high client performance
• Directly manage creative team of writers, designers, and editors to develop the concept of program deliverables, oversee the visual design and copy, and ensure projects meet client expectations and objectives
• Guide clients through the development and launch of customized programs to support patients and customer retention
• Effectively lead accounts, managing the client relationship, direct day-to-day client support, project management, and financials
• Develop and manage yearly budgets, provide monthly updates on the financial status of all accounts, and develop statements of work for all jobs