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Elod Bekesi

Elod Bekesi

CSS International – Customer Responsible /OPM

T-Systems

Head of Team

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T-Systems

CSS International – Customer Responsible /OPM

• Operation Responsible for all Operative systems and Storage related services provided from best-shore site to Italy and Swiss
• Setup of 24/7 Monitoring/1st level team
• Setup of 2nd Level System administrators
• Unix responsible for INTERNAL IT
• Governance of Processes and SPOC for the escalations

Career medium 02
Career
Career medium 06

T-Systems

Computing Services Soltions Team Leader

• Reorganziation and optimalization of the team up to 8 customers in the same team, support and review of System Administrator operations, setup of different taskforces for quick fixes.
• Creation and management of a Delivery Order and Purchase team
Take over of other top25 customers from other POP – review and optimalisation of operation
• CSS ITALY transtions - SPOC of CSS Hungary, Project managing and support Service Deliver functions

Career

IT Services Hungary Kft.

CSS Open Systems Support - Unix Linux administrator

2nd level support of RedHat and Suse linux od T-systems middle market customers.

SEI Europe

BMW ISPI project - 2nd level Windows technician

Backdesk technician at BMW AG. Corporation ISPI Servicedesk, remote maintanance and troubleshooting of Windows 2003 servers, ESX –Vmware environments.

SEI Europe

2nd level Level tecnican and Konwledge base coordinator

2nd level Level tecnican and Konwledge base coordinator at IRI Service desk
• L2 tecnician for the IR International Service desk.
AD, Unix, As400, Louts Notes, Oracle, Customer specific Business applications, MS Office tools.. etc. and general IT support.
• Knowledge base coordinator, and SPOC for Italian dealers of the Ingersollrand group.

Career medium 05
Career

University of Debrecen, Hungary

Liceo Paolo Frisi - Monza