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Elizabeth Johnson

Elizabeth Johnson

Collection Representative

HarperCollins Publishers

Avoca, PA


HarperCollins Publishers

Collection Representative

Served as an intermediary between the customer service and accounts receivable departments to identify and rectify various account issues, contacted customers to resolve past due invoices, managed the financial records of various high profile accounts.

Career medium 06
Career medium 01

Kelly Services / HarperCollins Publishers

Customer Service Representative

Handled incoming calls or inquiries from prospective customers, assisted customers effectively by solving customer disputes, provided customer additional information or explains services


Factory Card & Party Outlet

Assistant Manager of Operations

Managed and reconciled cash to minimize store losses, assisted with register operations and balloon orders, managed inventory, set up in-store promotions and displays, provided superior customer service.

Career medium 04

Mansfield University

Bachelors degree

Keystone College

Associates degree