Cole Haan
sales associte
November 2013 — Present
Sales Associate at Cole Haan
Providing customers with a warm, friendly one on one shopping experience, not excluding promoting store sales, advertisement and establishing fashion note worthy trends. Achieved personal sales goals and performance metrics while working as a team member to contribute to the overall stores total revenue goal.
Supervised and managed employees according to Burger King regulations, delegated tasks to staff completing 3 zone area check to maintain the safety of burger king employees and customers. Interacted daily with various customers handling request, complaints and handled customer orders.
Helped instructors with freshman students by acting as a resource guide and mentor to produce quality and established students.Conducted classes under supervision of instructors to explain and discuss relevant information on various topics ranging from etiquette, time management, career choices and health education.
Maintained zones by greeting customers, guiding customers to specific areas of interest and explaining promotions and sales displayed within the store. Visual merchandised for store mannequins for display as well as participated in various floor changes and wall set ups.
Greeted customers with a warm and friendly welcome, ensuring all customers are aware of current sales. Maintained a clean work environment by cleaning work area or zone, fixing displays, rearranging returned merchandise to sales floor and processing shipment.