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Elizabeth Dacus

Elizabeth Dacus

Front Desk Concierge- Microsoft EBC

Microsoft

Greater Seattle Area, us

I am a graduate from the University of Washington where I obtained my Bachelors Degree in Sociology. I am a quick, eager learner who is interested in further developing their skills and abilities. In the future, I hope to further my education in business management.

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Microsoft

Front Desk Concierge- Microsoft EBC

Overlake Medical Clinics, LLC

Lead Patient Service Representative

Overlake Medical Clinics, LLC

Patient Service Representative

- Provide excellent customer service and patient care
- Answer telephone calls, transfer to appropriate services, answer questions patients have is possible
- Check in patients in Overlake's EPIC system for Urgent Care in Issaquah and Redmond
- Trained to work two locations (Issaquah/Redmond)
- Help medical personnel by identifying and notifying of patients needing triage
- Report problems to supervisor and clinic manager
- Train new employees on using EPIC and answer phone calls
- Assist other staff members with duties