Close Close Preview

Your amazing online presence is right this way.

Create your profile
Capture who you are, what you do, and where you're going. All in one place.

Eli Feldman

Eli Feldman

Owner

3 Princes Consulting

3 Princes Consulting

Message

3

Followers

MENU ☰

3 Princes Consulting

Owner

3 Princes is a consulting firm focusing on the service and experience economy. We offer expertise in Service System Design, Talent Recruitment and Selection, and Customer Service Training.

Clients include:
Craigie on Main, an award winning Cambridge restaurant.
The Beehive, a Boston restaurant and jazz club.
The Blue Room, a Cambridge restaurant.
Cue Ball Group, a Boston based venture capital company.
MiniLuxe, a chain of corporate and franchise Nail Salons.
2011 TEDx Cambridge, a speaker symposium.
Harvard School of Engineering and Applied Science
Gordon's Fine Wine and Liquors

Career medium 02
Career

TEDx Cambridge

Leadership Partner

Coordinated all aspects of event reception and foodservice for 300+person conference.

Barbara Lynch Gruppo

Director of Operations, General Manager

-Oversee all Front of House aspects of a 220-person (110 FOH employees) restaurant company consisting of No. 9 Park, B&G Oysters, The Butcher Shop, Stir, Drink, Sportello, 9 at Home, and Menton. Scope of responsibilities includes hiring/training/reviewing for all levels of FOH positions, all aspects of guest relations, profit and loss statements, annual budgeting and forecasting, and marketing initiatives.
-Gruppo awards include:
Menton- Best New Restaurant in America 2010 (Bon Appetit, Esquire, Food and Wine, James Beard)
Drink- Best Bar in America 2011 (Tales of the Cocktail)
Sportello- 12 Most Important Restaurants 2009 (Saveur Magazine)
No. 9 Park- Top 50 Restaurants in America (Gourmet)

Career medium 04
Career
Career medium 04

Pigalle Restaurant

Restaurant and Service Manager

-Restaurant and Service Manager for small fine dining restaurant in Boston.
-Led a service team of 6 with a focus on hospitality and wine education.
-Created and maintained beverage ordering systems for a 100 bottle French focused wine list.

Career

Restaurant Gordon Ramsay

Commis Wine Steward

Supporting member of three person wine team at this Michelin 3 Star restaurant in London. Maintained the cellar and performed supporting service function as an unpaid commis.

Career medium 05
Career
Career medium 06

Union Square Hospitality Group

Management Internship

-Summer Management trainee with a focus in host and reservations.
-Attended regular management meetings.
-Projects included Opentable reservations rollout as well as overhaul of music system in the restaruants.

Career

Boston University

Bachelor of Arts, Hospitality Administration