May 2015 — Present
Deliver expert consultation to internal and external stakeholders to plan, design, and facilitate effective professional development programs for FDA staff.
Lead a strategic initiative to expand the FDA’s Continuing Education portfolio by researching Continuing Legal Education requirements and successfully implementing the first CLE approved activity.
Plan and manage employee engagement events to promote work-life balance and encourage collaboration across FDA Centers.
Effectively communicate processes and timelines with senior leaders to maintain and enhance cross-center programs.
Provide excellent customer service through timely communication and addressing client needs to assure customer satisfaction.