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Edward Santiago

Edward Santiago

Personnel Manager

BJ's Wholesale Club

Human Resources Manager at BJ's Wholesale Club

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BJ's Wholesale Club

Personnel Manager

Responsible for executing all personnel related activities to maintain a positive employee relations environment. This includes recruiting and orientating new Team Members, communicating and administering all compensation and benefit programs, ensuring HR records are updated and maintained, maintaining a current Team Member Communications Center, communicating HR policies, procedures and related activities, following up and addressing Team Member issues and concerns, and supervising the Personnel Clerical. Additional responsibilities include but not limited to:

• Oversight of the Demo Department and ensuring completion of all scheduled product demonstrations and compliance with all sanitation and food safety standards
• Ensuring specialty business programs including Vendor Sales, Extended Warranty, Live Plants, Fresh Flowers, Phone Cards, Gift Cards, Membership Benefits, Video Demos and all vendor sponsored promotional activities are fully implemented
• Directly supervising club maintenance functions to ensure a clean and sanitary environment
• Acting as a Manager on Duty as assigned
• Regularly providing direction and guidance to Team Members regarding company policies
• Recruiting and hiring non-exempt Team Members
• Other responsibilities as assigned

Career medium 06
Career
Career medium 04

BJ's Wholesale Club

Cash Office Supervisor

Responsible for the proper accounting of all forms of tender. This includes preparing and signing out register bags, reconciling returned register bags and petty cash funds, preparing daily deposits, performing safe audits, and issuing and tracking lottery tickets, gift certificates, and water jug vouchers. Responsible for supervising Cash Office Team Members and complying with cash office security procedures.

Career

BJ's Wholesale Club

Receiving Supervisor

Responsible for supervising the receipt of club merchandise. This includes verifying merchandise, case packs and quantities received, checking for damaged product/concealed shortages, comparing receipts against the purchase orders, overseeing the accurate and timely processing of receiving paperwork, and keeping the dock clear and organized. Responsible for supervising Receiving Team Members.

Career medium 05
Career
Career medium 05

BJ's Wholesale Club

DDR Supervisor

Responsible for processing damaged and defective merchandise in order to reduce salvage. This includes sorting damaged and returned merchandise, re-wrapping sellable merchandise, obtaining Return Authorizations from vendors, processing vendor charge backs and shipping merchandise back to vendors. Responsible for supervising DDR Clerks.

Career

BJ's Wholesale Club

Personnel Manager

Responsible for executing all personnel related activities to maintain a positive employee relations environment. This includes recruiting and orientating new Team Members, communicating and administering all compensation and benefit programs, ensuring HR records are updated and maintained, maintaining a current Team Member Communications Center, communicating HR policies, procedures and related activities, following up and addressing Team Member issues and concerns, and supervising the Personnel Clerical. Additional responsibilities include but not limited to:

• Oversight of the Demo Department and ensuring completion of all scheduled product demonstrations and compliance with all sanitation and food safety standards
• Ensuring specialty business programs including Vendor Sales, Extended Warranty, Live Plants, Fresh Flowers, Phone Cards, Gift Cards, Membership Benefits, Video Demos and all vendor sponsored promotional activities are fully implemented
• Directly supervising club maintenance functions to ensure a clean and sanitary environment
• Acting as a Manager on Duty as assigned
• Regularly providing direction and guidance to Team Members regarding company policies
• Recruiting and hiring non-exempt Team Members
• Other responsibilities as assigned

Career medium 02
Career
Career medium 01

BJ's Wholesale Club

Personnel Clerical

Responsible for performing personnel related activities. This includes participating in the hiring process as assigned, coordinating orientations, assisting in updating and maintaining HR records, processing payroll, and answering Team Member questions.

Career

BJ's Wholesale Club

Front Line Supervisor

Responsible for ensuring that member purchases are efficiently processed through the front line. This includes training, scheduling breaks and assigning work to cashiers, assisting with register transactions (e.g., voids, credit card and check verification) ,assisting members with courteous and friendly customer service

Career medium 04
Career
Career medium 02

BJ's Wholesale Club

Cashier

Responsible for the accurate and rapid processing of member purchases in a courteous and member friendly manner. This includes verifying memberships, scanning merchandise and accepting various forms of tender (e.g., cash, check, credit card, coupons, etc.).

Career

Thomas Edison State College

Bachelors, Management Information Systems, General

Cumberland County College

Associate, Computer Science

Sacred Heart High School

High School, Regular/General High School/Secondary Diploma Program