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Edward Dorsey

Edward Dorsey

Hardware Technician

Hewlett-Packard

Tomball, TX 77377

Technical Analyst III at Hewlett-Packard

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Hewlett-Packard

Hardware Technician

Third level support case manager. Responsible for customer's hardware and software issues resolutions. This included monitors, desktops and notebook PCs.

Career medium 02

Hewlett-Packard

Technical Analyst III

I am a SME on HP parts and products support parts information.

I am responsible for the content you see on various products (i.e. consumer notebook PCs, desktops PCs, professional workstations, thin clients plus others). We provide a more detailed part descriptions and photos when available for most of the HP products. You need, want a part, see us before you buy at www.partsurfer.hp.com

Career

Best Buy

Service Technician (Bench and In-Home)

Lead service and bench technician. Component level diagnostics and repairs of personal audio, video camcorder and cassette recorders, television, and personal computers

Career medium 01
Career

Milwaukee Area Technical College

Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician