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E Courtenay-Mann

E Courtenay-Mann

Business Director & Consultant

I'm a total bookworm and geek who serves as a super inventive, dynamic business executive capable of implementing new policies, engaging employees to promote team cohesion and improving process flow in a manner that will positively impact the overall bottom line.




"Not everything that is faced can be changed, but nothing can be changed until it is faced." -- James Baldwin
SPECIALTIES >>> FINANCIAL SERVICES: Accounting Systems Management Business Process Reengineering CDO collateral administration Citrix / Integra management SAP General Ledger Management Spreadsheet Management / Macro Development SOCIAL MEDIA MANAGEMENT: Brand Risk Management Specialist Content Curation Digital Marketing Social Med...
Erica is an inventive, dynamic business executive capable of implementing new policies, engaging employees to promote change and cohesion for team environments and improving process flow. She has a rich and diverse background in financial services, managing accounting systems and social media management.


Director / Senior Social Media Manager

My primary role is to assist with the process of turning brilliant ideas into productive realities, by using Social Media Management for brand acceleration. Currently, I am responsible for enhancing small business brands and implementing long-term SMM infrastructure that will allow for moderate growth with various clients in the next five to ten years. Providing assistance with the attainment of short term and long term operational and financial goals, through bespoke financial services. Designing and implementing strategic SMM plans to help small businesses increase market share while establishing the company as a leader in said niche market. Implementing an international communications plan and social media plan that helps promotes, protects and enhances the global reputation of the various clients.


Houston African-American Bloggers Association

Social Media Savvy - Graphics Guru

My tenure includes helping the Houston African American Bloggers Association define the way external partners see our association. Using my empirical experience with graphic designs and social media management, I will be leading the efforts to create brand consistency and creating our recruitment campaigns.


City of Houston

Systems Accountant III

Acting as "lead" in managing and coordinating development and implementation of goals, policies, and priorities relating to areas of financial systems management, user-defined technical improvements and accounting methodologies; Actively assisting in the preparation and review of various accounting reports and financial statements, making recommendations as necessary. Ensuring all published financial data is accurate and in accordance with standards established by the Governmental Accounting Standards Board. Creating and implementing financial internal controls and procedures; Processing complex financial transactions in a large integrated financial systems (SAP). Providing technical and management support to automate accounting systems and "in-house" user defined MS Access and Excel based technologies. Reconciles, reviews, and analyzes accounts and funds, using investigative and forensic accounting techniques. Manages, coordinates, evaluates and accounts receivable work plans; assists in training efforts.


TalkativeMedia - Our Business Story

Increase your business’s online presence through your social media channels. Our team of expert social media analysts and marketers will work directly with you to fully understand your business and target in order to implement an effective social media strategy.

ECM Financial Consulting

Principal Consultant

ECM Financial Consulting started as a small service project to help share financial knowledge with other single mothers who were fiscally challenged pre-, during & post divorce. My current role is to assist with the development of viable financial strategies, procedures or establish an accounting infrastructure that helps small business owners and non for profit agencies.

Mouvement Sauter

Career Consultant / Freelance Writer

Professional writing and editing curriculum vitae(s) for active job seekers. Providing resume critiques according to current job market trends and best practices. Authoring resumes from scratch with client-provided data. Working with active job seekers and displaced workers to come up with a strategy of personal branding using social media.


The Bank of New York Mellon

Relationship Manager - Associate Vice President

Managed the relationships of assigned CDO products (typically over $250 million in value) with the Portfolio Manager, Underwriter, Rating Agency, Investor, and Insurer. Acting client manager for entity with CLO deals. Responsible for managing support staff of 2 or more professionals. Administered PMPs/employee reviews. Responsible for training, development, and coaching of staff. Responded to the needs of the Portfolio Manager, Underwriter, Rating Agency, Investors, other third parties and internal business partners in a timely manner. Interpreted and analyzed complex legal documents governing transactions to ensure compliance. Analyzed hypothetical transactions, and manage cash related activities of the portfolios for compliance with governing documents. Analyzed test results to appropriate internal and external individuals. Proactively managed deals by understanding the client and deal documents and relating them to the deals status in order to mitigate risks.

Founded the first Southwest region IMPACT chapter for employee engagement. Created an all-inclusive diversity management infrastructure that is now being used on a national level for all IMPACT chapters across BNY Mellon.


Outsource Partners International

Domestic & International Payroll Analyst

Processed both the US and Canadian payroll in accordance with legislation requirements, various union agreements and HR policies, to ensure that all employees and various regulatory bodies were paid accurately and on time. Completed payroll cycles in an accurate and timely fashion whilst maintaining SOX compliance for internal and external controls. Maintained processing documentation and streamlined the analysis process by 2 calendar days by building an MS Access database to datascrub all payroll raw data files and provide transactional level analysis to improve the payroll budgeting process.


Independent Consultant based in Birmingham, United Kingdom

Accounting and Systems Consultant (Multiple Short Term Contracts)

Finance Systems Officer, EASTERN BIRMINGHAM PCT
Assisted in the management and user support of the financial system (Nominal Ledger, Cash Management, Purchase Ledger, Sales Ledger, Purchase Order, and Administration Tools) also known as BSS Integra 32; provided support for developing reports in Crystal Reports, Excel and Access; maintained the Chart of Accounts to secure the integrity of financial reporting and year end final accounts for the PCT’s, SHA and auditors.

Information Officer, THE SCARMAN TRUST
Designed and facilitated the implementation of the North West Birmingham Development Agency infrastructure and web site. Monitored grant budgets under the NEET program as governed by the former ESF and NLDC award regime. Developed community network sharing mechanism at the local and regional level that gave local organizations accessibility to funding, social capitalism projects and prospective stakeholders. Participated in regional Regenerations steering groups.

Membership & Finance Officer, COMMUNITY YOUTH WORKERS UNION
Designed and implemented system conversion from DOS to MS Access of membership database with over 3,000 active members; managed entire accounting department; worked with the National Treasurer to create new financial procedures and processes for staff expenditures.

Accounts Receivable Accountant, MAC
Reconciled between sales ledger and nominal ledger; ad hoc variance analysis for heads of department; performed routine maintenance in Great Plains Dynamics

Package Department Analyst, CONNECTIONS
Created and monitored budgets for commercial design clients; implemented excel based quoting system; created state of the art sales presentations using InDesign CS

Freelance Graphic Designer, FFDGRAPHICS
Created US based website for Chicago catering company; created logo for HIV support charity in Birmingham; created and implemented website for West Midlands based arboriculture company


Research Foundation of CUNY

Associate for Funding & Publicity (Short Term Contract)

Re-engineered accounting process and created new accounting policy for accounts payable; performed account reconciliation and account level variance analysis on a monthly basis; migrated accounting data. Designed and implemented symposium website. Assisted with donor records management, internal media campaigns around the Hunter College campus and other ad-hoc marketing duties as required.



International Tax Associate

Identified and addressed clients FSC needs; proactively participated in multiple high-end client engagements; created a positive and energetic team environment by sharing workloads and providing back-up assistance; prepared concise data scrubs with full analysis of results and assisted with project economic management when unanticipated FSC related issues arise; actively assisted team leader in assessing workloads and meeting deadlines; assisted with the preparation and review of hypothetical tax calculations, including "what-if" analysis, market sensitivity analysis and tax forecasting; identified and resolved technical issues with company developed tax software; designed an "in-house" application with MS Project 97 & Access 97 to compile human resource related information for the nationwide International FSC team.



Accountant - A/R Analyst

Responsible for creating new reports and maintenance of the human resources database; assisted with the implementation of the JDEdwards A/P and A/R module; managed sales ledger for all trading activity, resolved complex collections issues with high-end trading clients; monitoring credit terms as they were managed in the JD Edwards A/R module to make sure they are processing in accordance to internal credit and collection policy; administer and alleviate risk; set-up monthly workloads and handle system maintenance to accommodate shift in trading commissions received.


Neuberger Berman

Commission Analyst

Developed and implemented an in-house windows application that streamlined the commission payout process by 3 business days; designed and maintained group web page for on-line reports created in PeopleSoft with Nvision report writer; administered all commission plans including determination and calculation of commissions, incentive compensation, bonuses and other sales related compensation; provided administrative maintenance on all account assignments to ensure commission payments were accurately processed; researched and applied decision-making judgment to resolve commission anomalies, side contract exceptions and discrepancies; provided variance explanations, supplementary support schedules and reconciliation of general ledger to the sales compensation ledger.



Staff Accountant

Responsible for the maintenance of the fixed asset ledger using FAS software; responsible for A/P maintenance; re-designed the computer hardware and software purchasing process flow for the entire company; prepared, analyzed and verified financial documents to provided to executive management;


First Chicago Bank

Property / Occupancy Expense Analyst

Assisted with the general ledger migration from AS400 to SAP; responsible for reconciling general ledger accounts; prepared analysis of bank-holding companies financial statements for quarterly reports; prepared regional forecasting of major capital projects.


University of Illinois at Chicago

Bachelor of Science, Accounting

The UIC Accounting department ensured that graduates demonstrate proficiency in contemporary management skills such as information technology, communication techniques and teamwork. The program promoted a perspective of the global economy and cultural diversification necessary for the knowledge worker of the 21st century.

Whitney M. Young Magnet High School

HS, Dance, Natural Science

The vision of Whitney M. Young Magnet HS is to create a positive, diverse, friendly, & challenging learning community where students grow toward fulfilling their potential in academic, artistic, physical, & socio-emotional dimensions. We value the uniqueness of each student & prepare our graduates both to succeed in their own lives and to make positive contributions to society.