Almajid Travel & Tourism
Reservations Ticketing Agent
June 2013 — Present
-Direct responsibility for achieving Revenue Budget for the corporate s through the team as set and agreed with the Management including profitability forecast.
- Assist business relationships with key decision makers in the industry to assure client retention, Enforce compliance with contract terms and payment schedules, as per credit control policies of the Company.
- Responsible for enhancing profitability, sales, and counter/ Travel agent sales .
-Collected payments for air ticket bookings & accommodations from customers. Interact with passengers extensively and provide superior customer service with proven ability to diffuse angry customers and accurately assess customer needs