Close Close Preview

Your amazing online presence is right this way.

Create your profile
Capture who you are, what you do, and where you're going. All in one place.

Drew Klescewski

Drew Klescewski

Store Manager

Lucky Brand Outlet

Lochbuie, CO

Message

2

Followers

MENU ☰

Lucky Brand Outlet

Store Manager

I am responsible for overseeing the financial success of the store. I ensure positive customer experience and an ability to meet individual sales and metric goals. I drive profitable top line sales growth and coach store associates to provide an exceptional shopping experience. I understand key business metrics and react accordingly. I have experience recruiting and hiring talent for the store.

Career medium 06
Career
Career medium 01

DSW

Assistant Manager

Open/Closing routines, coaching and development of associates, customer service, and visual merchandising. I also helped lead the store with the Rewards program. I was the manager in charge of the shipment process as well.

Career

Bath and Body Works

Store Manager and Co-Manager

I worked at all volume types except clearance stores. I started as a Co-Manager for a C Volume store and after 6months was promoted to a B Volume store. I remained there and after a few years was promoted to a Store Manager of a B Volume store. I remained in that role for a year and a half which then was relocated to the second highest volume A store in the company. I remained there for a year and was relocated to the Colorado market to help improve results because of prior experience in the market. I was a Co-Manager for the remainder of my career with them. During my time I would analyze business results, coach and develop associates and management. Open/closing routines, hiring, training, led sales and customer service. I would ensure the store met visual standards.

Career medium 03
Career
Career medium 01

Old Navy

Visual Merchandiser/Shipment Supervisor/Trainer

I would plan the visual presentation of the new merchandise coming in. I led the shipment process and directed the associates. As new associates would be hired, I would train the on the registers, sales floor, and fitting rooms. Led store in credit card sign ups.

Career

Heartland America

Customer Service Specialist

I would take catalog phone orders, suggest membership packages, offered magazine subscriptions, and was a return specialist.

ROSS

Customer Service Representative

I would handle all customer returns/exchanges and ensure top customer service was provided to these clients.

Pier 1 Imports

Visual Merchandiser/Customer Service Specialist

I would plan the visual presentation of the merchandise and how it was displayed to the customers. Return/exchange specialist and ensured top customer service. I also led the store with credit card sign ups and received employee of the month multiple times.

Career medium 04
Career

Stevens High School

Diploma, General

H&M

Department Manager

Responsible for sales, customer service and profitability of a department. Manages a team within a department according to H&M Values, standards, policies and procedures and am responsible for all people development functions. I organize and distribute the work of my staff, set priorities and keeps an overview of the tasks to be accomplished. I manage, recruit, onboard, train, develop and provide succession planning for the staff in the store in partnership with the Store Manager. I assist in maintaining an overview of all employee relations responsibilities in the store to ensure a positive work environment. I ensure garment presentation, garment level and visual standards are presented according to expectation. I follow and execute safety and security routines to prevent loss and guarantee employee and customer safety. I maintain high quality direct and indirect customer service by providing the best shopping experience for each customer and role modeling on the selling floor, in the fitting rooms and at cash point. I assist in establishing and overseeing sales and cost plans, budgets and variable costs for department; work with comparable sales to last year, sales to budget and future sales trends to maximize profitability.

Career medium 06
Career