July 2011 — Present
The Apple Store Leader Program is a 24-month immersion into every aspect of managing and operating an Apple Retail Store. In this international program, I spent time in key store positions — gaining sales skills working as a Specialist, teaching others as a Creative, and resolving problems at the Genius Bar.
As I progressed I was mentored by Market Leaders, participated in training experiences, and helped guide and direct store teams. I helped execute product launches, internal talent selection and hiring, as well as work with the corporate Business Teams.