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Donna Austin

Donna Austin

Assistant Manager

Crystal City VA

Utmost professionalism/Promote harmony and teamwork/Great organizational skills and multitasking/ Plan and manage projects to achieve goals and objectives/Establish and maintain relationships with internal and external customers/Ability to communicate information effectively while meeting the needs of customers


Planned Parenthood Ad

Supporting Planned Parenthood on domestic terrorism in ad about violence against women patients using their services.

Homesteaders Life Company

Mortician/Insurance Agent (Part-time business)

Specialize in pre-planning funeral products for advance funeral planning.

'Until you value yourself, you won't value your time. Until you value your time, you will not do anything with it. M. Scott Peck, The Road Less Traveled: A New Psychology of Love, Traditional Values, and Spiritual Growth

Department of Veterans Affairs National Conference Center

Program Specialist/Assistant Manager

communicate daily with the management team, plan work schedules and checking client requirements
manage customer complaints, comments and inquiries
ensure all events run smoothly
budget and facility management
take responsibility for the training, and monitoring of staff
supervise maintenance, supplies and equipment
day-to-day troubleshooting and address problems as they arise

Walden University

Doctor of Business Administration, Business Administration

A true testament that higher learning comes at a cost. To be able to balance work and social life is not possible. Dedication is required. It does get lonely at the top.

Catholic University of America

Master of Science in Management, Project Management

Wonderful experience as a grad student. My best experience was the class with Ellen Kandell, instructor for Conflict Resolution. This class was instrumental in my ability to negotiate using emotional intelligence to resolve conflicts. I learned through conflict, its important because without it, life would be shallow.