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Dominic torres

Dominic torres

Store Manager

Sports Authority

Greater New York City Area

As a dedicated and knowledgeable professional with experience in retail management, I seek to bring my abilities to add value to your company. I am a self-motivated individual with skills that balance leadership, communications, and customer service to deliver productive results.

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Sports Authority

Store Manager

 Oversee exceptional customer service, ensuring client satisfaction and loyalty.
 Manage efficiency for merchandising and operational processes according to standards.
 Collaborate with team leaders to evaluate management metrics and provide improvement.
 Establish weekly goals and develop tactical plans with team leaders effectively.
 Recruit and hire effective Team Leaders, Authorities, and Associates as needed.
 Provide training, mentorship, coaching, and evaluation for store employees.
 Drive high performance and compliance for company programs and initiatives.
 Define Sales, Traffic, Conversion, CEI, Average Transaction and other objectives.
 Plan inventory flow, employee tasks and sets, developing effective action plans and schedules.
 Liaise with Ops Team Leader to review operational and customer process metrics