Close Close Preview

Your amazing online presence is right this way.

Create your profile
Capture who you are, what you do, and where you're going. All in one place.

Domenica Rivera

Domenica Rivera

Winston Salem, NC

Message
MENU ☰

McCue Mortgage

Loss Mitigation Specialist

Responsibilities; Direct management of a limited portfolio, maintained strong partnerships with homeowners, foreclosure attorneys and mediators. Attended legal mediations via telephone participation. Adherence to investor and company policy, procedures and timelines, FHA/HUD loans. Able to work multi-states. Complied with all internal directives/investor requirements.
Analyzed the causes of delinquency, value of property, debt to income ratio, performed an analysis to establish a strategy to bring the loan current, negotiate a settlement of debt or commence a legal action.
Modified loans as needed to obtain an affordable mortgage payment for homeowner or start a short sale, conducted and requested all areas involving the short sale process all the way to the closing table.
Presented recommendations (asset plan) in a clear concise manner to the respective team leads as to an appropriate solution to resolve delinquency on the loan.
Monitored all establish payment plans and pending exit strategies to ensure conclusion. Properly documented and maintained online collection history for all accounts as to the reason for delinquency along with all other relevant information. Maintained all exception reports to keep the referral level to a minimum.
Ensured that required letters and notices were mailed in compliance with all regulation requirements and client established parameters.

Career medium 05
Career
Career medium 05

Citi Financial

Senior Collection Representative

Reviewed and collected on all delinquency accounts. Maintained and followed up on all work conducted.
Determined debt to income ratio while assessing proper strategy to bring loan current.
Maintained high level customer service with quality communication skills.
Maintained trust and confidence from our borrowers while delivering results.

Career

GMAC-OCWEN

Asset Manager/Loss Mitigation Specialist

Analyzed the causes of delinquency, value of property, debt to income ratio, performed an analysis to establish a strategy to bring the account current, negotiate a settlement of debt or commence a legal action and or start short sale and close deal.
Presented recommendations (asset plan) in a clear and concise manner to the respective team leads as to an appropriate course of action.
Monitored all established payment plans and pending exit strategies to ensure conclusion. Properly documented and maintained on-line collection history for all accounts as to the reason for any delinquency along with all other relevant information.
Maintained exception reports to keep the referral level to a minimum.
Ensured that required notices and letters were mailed in compliance with all regulatory requirements and client established parameters.
Performed various skip tracing task.

Career medium 05
Career

University of Pheonix

Associates, Business Management

Studied online courses

Bangor Adult Education

High School Diploma, General subjects