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Dina Nunez

Dina Nunez

Contact Manager/Agency Producer

Farmers Insurance

North Ogden, UT

Contact Manager/CSR @ Farmers Insurance

Career medium 03


Recruiter Assistant (temporary position)

•Assist all current recruiters in daily hiring.

•Panel interviews.

•Sending on boarding employee's to assessment tests.

•Assist in conducting job fairs.

• Evaluation of video interviews.
•Working on specific projects for


Farmers Insurance

Contact Manager/Agency Producer

•Generated new business through various marketing tools and resources.

•Train and manage new marketing sales employees.

•Reported directly to the agent with sales data and trends on a daily and weekly performance.

•Assisting the agent in marketing and
sales and leads, along with follow up on sales and leads.

•Managing new program training, attending training meetings,webcasts, and confrence calls.

•Computer work (quoting) Auto Insurance Leads, daily alerts, customer collections, payments, and sales.

•Setting appointments with potential clients and current clients.

•Manage my Time while achieving daily goals.

•Promoted to CSR/ Agency producer,began training for state certification process.

•Attended Farmers insurance education classes.

•Managed system upgrade training.

Career medium 04

Your Employment Solutions

On-Site Night Manager

•Interacting with client’s, managers , supervisors and leads to determine and to ensure that production temporary needs have been met.

•Checking daily production schedule for any changes to temporary employee's positioning.

•Updating any changes to temporary needs on the schedule.

•Communicating with all leads, supervisors, and managers to get specific information and gain knowlage of all area's on production floor.

•Daily swing and graveyard check in's.

•Reviewing and entering daily applications, screens and conducting job interviews with applicants.

•Matching qualified candidates to specific job, and provides permanent and temporary placement of qualified candidates for required job assignments.

•Conducting orientations for new hires, including drug testing, background checks, and Everify.

• Tracking and recording temporary employee's alchemy, production and GMP training.

• Counciling current temp employee's for attendance, performance and safety issues, and GMP's.

•Awnsering telephone, Emails, and Voicemail for all managers, employee's and coworkers in the offsite office.

•Saftey training and managing Safety Programs.

Career medium 03
Career medium 06


Schedule Coordinator

•Checking in all employee’s for the graveyard shift, including assisting with the Temp agency.

•Adjusting time clock schedules in Kronos to account for absences, Tardiness, PTO, and Vacation hours for fulltime employee's.

•Working alongside all Supervisors, Leads, Temp agencies, Production Employees.

•Assisting H.R with employee’s files and the scheduling

•End of shift reports.

•Reporting daily records, placement and count to verify who worked and positioning of fulltime and temporary employee's.

•Greeting all visitor’s that enter the building and responsible of escorting anyone not allowed in, and ensuring all employees are following the Company GMP’S before entering the production floor.

•Awnsering phones, filling up all supplies that the employee’s may need, Data Entry, Emailing, Photocopying, Etc.


Otis Spunkmeyer

Customer Service Representative

•Inbound /outbound and overflow calls.

•Maintaining CRM as per Quality guidelines to include call result, special instructions, customer resolutions and next call follow up’s.

•Maintaining Account Contact Information.

•Maintaining a positive relationship with our Sales Centers Personnel; complete understanding of the route delivery system/Order processing and shipment deliveries.

•Educating Customers on Products & Merchandising Equipment.

•Data entry of all orders,sales and company information, Offering Up selling of products available to all customers.

Career medium 05

Weber State University

College of Southern Idaho

Burley High School