Dina Nunez

•Generated new business through various marketing tools and resources.

•Train and manage new marketing sales employees.

•Reported directly to the agent with sales data and trends on a daily and weekly performance.

•Assisting the agent in marketing and
sales and leads, along with follow up on sales and leads.

•Managing new program training, attending training meetings,webcasts, and confrence calls.

•Computer work (quoting) Auto Insurance Leads, daily alerts, customer collections, payments, and sales.

•Setting appointments with potential clients and current clients.

•Manage my Time while achieving daily goals.

•Promoted to CSR/ Agency producer,began training for state certification process.

•Attended Farmers insurance education classes.

•Managed system upgrade training.

•Interacting with client’s, managers , supervisors and leads to determine and to ensure that production temporary needs have been met.

•Checking daily production schedule for any changes to temporary employee's positioning.

•Updating any changes to temporary needs on the schedule.

•Communicating with all leads, supervisors, and managers to get specific information and gain knowlage of all area's on production floor.

•Daily swing and graveyard check in's.

•Reviewing and entering daily applications, screens and conducting job interviews with applicants.

•Matching qualified candidates to specific job, and provides permanent and temporary placement of qualified candidates for required job assignments.

•Conducting orientations for new hires, including drug testing, background checks, and Everify.

• Tracking and recording temporary employee's alchemy, production and GMP training.

• Counciling current temp employee's for attendance, performance and safety issues, and GMP's.

•Awnsering telephone, Emails, and Voicemail for all managers, employee's and coworkers in the offsite office.

•Saftey training and managing Safety Programs.

•Inbound /outbound and overflow calls.

•Maintaining CRM as per Quality guidelines to include call result, special instructions, customer resolutions and next call follow up’s.

•Maintaining Account Contact Information.

•Maintaining a positive relationship with our Sales Centers Personnel; complete understanding of the route delivery system/Order processing and shipment deliveries.

•Educating Customers on Products & Merchandising Equipment.

•Data entry of all orders,sales and company information, Offering Up selling of products available to all customers.