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Diana Lopez

Diana Lopez

Albuquerque, N.M. 87108


The Home Depot


Cashier, helped customers, worked in garden center
Seasonal job

Career medium 06

Kirtland Federal Credit Union

Senior Collector

Initiate communication with members of delinquent accounts regarding their secured, unsecured, and their credit cards, provided them with financial advise geared towards correcting the delinquency; Process bankruptcy documents,involving data entry and distribution of copies to appropriate legal agencies with in the Kirtland Federal Credit Union system; prepare and process documents to pursue legal action for vehicle repossessions and property foreclosures; provide customer service both in person and over the telephone; process and post payments; process new accounts.


Southwest Federal Credit Union

Bank Teller/Customer Service Representative

Assisted members with processing cash transactions, opening new accounts (pulled credit bureau reports), money transfers, notary services; provided customer service in person and over the telephone; met with members to discuss their delinquent accounts as needed, and made referrals to Consumer Credit Counseling Service; processed and posted payments received.

Career medium 06


2007 Bankruptcy & Collection School

CUNA Mutual Group

Business Development Sales Training

Lorman Education Services

Intro to Collection Law in New Mexico

Mountainair High School

HS diploma