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Devan Patel

Devan Patel

Operations Assistant

Boots Retail International

Leicester, Leicestershire

Operations Assistant at Boots Retail International


Boots Retail International

Pharmacy Dispenser

Started of by working as a member for the operations team; tasks include completing a Model Day from receiving delivery to stock control management. I have had responsibilities in cash handling tasks including being a safe key holder, and being an accountable member to hold store keys, and a responsible figure to run the operational task and to delegate workload for the weekend team.
Worked my way up to pharmacy lead dispenser in the store and increasing the number of items, forms and customers within the first year and beating our targets. Helped the pharmacists increase the number of services we provide such as vaccines and stop smoking clinics by promoting the services at events throughout Leicestershire. Networked with local hospitals and surgeries to provide the best and efficient service to our patients.
Have taken control of the pharmacy’s process and taken responsibility of simplification and ensured we are running in the most efficient and productive way possible. Recently I have taken the lead role with the pharmacy’s audit and compliance issues. I have taken conference calls with area managers as well as discussions in how the improvements can be made and targets reached.
I’ve worked for various Boots stores through out Leicestershire as a relief dispenser in the pharmacy as well as in the operations team supporting stores with merchandising, store refurbishment projects and implementing optimised model day by training and supporting colleagues.

Career medium 04
Career medium 01

Store Assistant

Suits Plus

Gained oral communication skills for a majority of the experience, conducted model day and assisting customers on the shop floor. Keeping the suits as well as the shop clean and tidy. Realising how important presentation was making a big difference on the customer’s opinion of the store. From this experience I was able to develop good working relationship with employees and customers.


University of Leicester

MSc Management Finance & Accounting

Studied modules such as: Business environment, organisatonal analysis, accountability representation and control.

Education medium 03

Loughborough University

BSc Computer Science

I have been successful in my time management to combine part-time employment with full-time education and graduating. Modules Studied: Team Project, Legal and Professional Issues in Computing, Logical and Functional Programming, Requirement Analysis and Programming Languages, Mathematics for Computer Science. - Learnt to work in teams to complete projects and meet deadlines. Developed project management skills. Quantitative analysis of varied information throughout the three years that I’ve studied at Loughborough University. Created a final year project based on using my knowledge of PHP, javascript, CSS, SQL and C#. (Full transcript available from university)


Wyggeston & Queen Elizabeth I College

June 2007: AS-Levels: Mathematics (A), Physics (B), Double Award Applied ICT (AB) June 2008: A-Levels: Mathematics (A), Applied ICT (AB)

Education medium 05

Judgemeadow Community College

G.C.S.E’s: Math’s (A), English Language and Literature (AB), Double award Science (BB), German (C), Gujarati (C), Systems & Control (C) Double award ICT (BB), Religious Studies (B) & OCR accreditation for Japanese Language Certificate in Business Language Competence.