Old Republic Title Company
May 2012 — Present
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Experienced Office Extraordinaire
Responsible for reviewing plan provisions and applying specific rules inherent to each enrollment scenario. Apply contractual, state and federal guidelines as appropriate and utilize various databases in support of business rule application. Coordinate enrollment exception processing, document enrollment specific in support of quality measures and create and edit complex electronic enrollment files for system upload. Meet and sustain all department production, performance, and quality standards. Prepare written communications utilizing department standards and templates.Identify and perform complex plan and accumulator transfers, research, audit, and resolve electronic enrollment transactions.
Handled multifaceted clerical tasks (e.g., data entry, filing, legal document handling and invoicing) as the assistant to the recorder and title department. Reviewed legal documents, transported documents to courthouse for recording, maintained database and ensured delivery of checks worth thousands of dollars. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work.