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Derek Hilt

Derek Hilt

Interim Front Desk & Tennis Supervisor

Kitsap Tennis & Athletic Center

Interim Front Desk & Tennis Supervisor at Kitsap Tennis & Athletic Center

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Kitsap Tennis & Athletic Center

Interim Front Desk & Tennis Supervisor

Maintain oversight of Front Desk hiring, training, and day-to-day operations. Maintain oversight of tennis program scheduling, development, and day-to-day operations.

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Career
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Kitsap Tennis & Athletic Center

Tennis Activities Specialist

Assist the tennis department in developing marketing programs and events to promote member and
community involvement; Assist the Head Tennis Pro with organizing, scheduling and follow-through of Center and USTA tennis tournaments and functions; Contribute to Tournament staff, overseeing scheduling of matches, conflicts, and operating the Tournament Data Manager (TDM) system; Point of contact for Jr. Team Tennis activities, communicating daily with parents, coaches and players, and organized fundraising, travel, and lodging for trips; point of contact for all USTA Adult League events, teams, and scheduling. .

Career

Kitsap Tennis & Athletic Center

Member Services Representative

Provided high-level customer service to a diverse group of 600-plus members. Oversaw daily functions of the facility in coordination with and in the absence of management; included, but not limited to general maintenance, security, marketing and sales. Regularly provided administrative, operational and project support to the General Manager, Assistant Manager, and Accountant. Duties were expanded to include development of marketing & advertising material for in-house and community use; maintaining the center website via WordPress; maintaining the center newsletter through Constant Contact; and maintaining all social media forums (Facebook, Twitter, etc).

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USTA

Junior Team Tennis League Coordinator (PNW Southwest Region)

Organize, coordinate, and oversee scheduled events and matches for the 2012 & 2013 Summer seasons; correspond with players, teams, and parents from Kitsap, Jefferson, and Clallam county; aid the USTA in various areas during the PNW Sectionals tournament.

Career

Kitsap Tennis & Athletic Center

USTA Junior Team Tennis Manager

Managed, on a volunteer basis, a team of 6-8 kids, ages 14 and under or 18 and under. Worked with Tennis Department staff and parents to arrange and coordinate practice times, travel schedules, hotel accomadations, and all other related logistics. Was the point of contact for all questions and concerns via USTA officials, parents and players. Teams qualified to represent the Pacific Northwest at Nationals 6 out of 8 years of participation, placing as high as 3rd for their age group.

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Career
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Acupuncture & Chinese Medicine

Front Office Assistant

Corresponded with top insurance companies regarding policy and billing concerns while successfully handling all appointment scheduling, and customer service. Also aided in scripting outgoing business letters to other companies, patients, and referring physicians.

Career

Bainbridge Island Fire Department

Volunteer EMT-B

WA State Certified volunteer EMT-Basic

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Neighbors and Associates

Junior Associate Recruiter

Through an internal database and Taleo/Vurv Technology database systems, was able to identify on-point candidates for open data storage positions. My position allowed me to act as a liaison between company & candidate, handling and successfully resolving any issues that came up. Miscellaneous duties included performing a comprehensive search of nationwide data storage companies and trends, and creating & updating an Excel spreadsheet for reference.

Career

Harrison Medical Center

Public Relations & Marketing Intern

Assisted department staff on seasonal events, specifically the 2007 Cardiac Reunion & Employee Safety Guide; duties included development of marketing material, set-up and take down for event; developed an extensive Excel spreadsheet to efficiently track past, current, and future projects; updated information on a daily basis; performed extensive research and wrote articles for “Employee Preview” newsletter.

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Career

Eastern Washington University

BA, Communication Studies w/ emphasis in Public Relations

Olympic College

AAS, General, EMT-B