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Deni Cifuentes

Deni Cifuentes

Workday Training Intern

Yale University

New Haven County, CT

Current Yale HR intern ready to continue learning and adding to her toolkit upon graduating in December 2018


Yale University

Workday Training Intern

I returned to the HR department to work with the division of Organizational Effectiveness and Staff Development (OESD), updating training guides essential to navigating the university's financial management software, Workday, in a time-conscious environment.

•Set to boost the department's efforts in launching AA standards for all of Workday financials training guides as per a new university-wide initiative to make all web material web accessible to those visually & hearing impaired.

• Converted guides at twice the speed as was originally expected via use of newly-learned programs: Snagit, Adobe Captivate, and in-depth use of advanced PDF, MS word, and MS PowerPoint features

• Continuously updated the organization's library of web-based training guides with old and new documents while regularly engaging with the subject matter experts overseeing all documents


Quinnipiac University

Bachelor of Arts, Industrial-Organizational Psychology

Geographically, the university was at an ideal location, as it allowed me to find my own opportunities for involvement outside of college during the weekday and allowed me to navigate the last few years well as someone with an hour commute.

Twice a month, however, I was able to volunteer time on Sundays for meetings with the Chief Diversity Officer’s student advisory board, which is comprised of students elected into a leadership role within their respective affinity group, and myself, who was invited to join by the former CDO.


New Haven Promise

Program Assistant Intern

As a lifetime New Haven resident, I find community development essential to helping it reach its full potential, which is accomplished firstly through training of its people. As a merit scholarship and economic development program, Promise has devoted itself to the city's residents and promises to provide opportunity for students to succeed. Their mission to make students aware of the options available in their city are efforts aimed toward advancement of both the individual and NHV community. During my time here, I spent 16 hours a week in the office and worked full-time during academic breaks.

A few of my projects included the following:

• Revised and edited upwards of 100 student resumes (estimating both emailed and in-person feedback) using the suggestions heard most often from Yale HR
• Developed full content for a series of resume writing workshops attended by ~80 scholars
• Represented Promise at additional community events and schools, promoting awareness of the scholarship and its requirements
• Maintained a line of communication between students and the organization via phone and email, and providing translations as needed
• Successfully completed various call campaigns to students, encouraging them to attend events emphasizing career development
• Reviewed transcripts of all active students for the 2017-2018 academic year alongside additional confidential documents and updating student profiles on our database, FileMaker Pro

Yale University

Human Resources Intern

I had a wonderful opportunity to participate in a rotational program that allowed me to work within the following Human Resources offices: staffing, diversity and inclusion, work-life balance, benefits and compensation, and best practices.

• Staffing: Got acquainted with the university's hiring system, STARS, and utilized it to help identify the best candidates for clerical and technical positions

• Staffing: I joined in meetings to discuss and contribute ideas for further connection with a university partner for the New Haven Hiring Initiative

• Best Practices: Developed one hour-long workshop on active listening, incorporating tools from a therapeutic intervention

• Staffing: Assisted in developing an intern evaluation event geared toward ~65 Summer interns by developing one two-hour PowerPoint workshop, an internship evaluation form (structured to detect careless response), and later compiling the responses so they may be used to create an enhanced intern experience in future years

• Work-Life: Compiled policy and logistical information from 7 universities for the development of a Work-Life steering committee

• Work-Life: Reviewed and contacted potential new programs for working mothers

• Employee Relations: Used Excel to analyze data from 227 exit interviews and condense demographic and reasons for leaving into a single PowerPoint presentation

• Diversity & Inclusion: Interviewed staff across the university and transcribed interviews which are to be served as future employee spotlight interviews in two affinity group newsletters

• Best Practices: Edited; provided constructive, full feedback; and created worksheets for Best Practices department on both a conflict resolution and process improvement handbook.