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Deidra Paschal

Deidra Paschal

Revenue Management - Flight Analyst

Air France - KLM Cargo and Martinair Cargo

Flight Analyst at Air France - KLM Cargo and Martinair Cargo

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Air France - KLM Cargo and Martinair Cargo

Revenue Management - Flight Analyst

• Manage capacity and revenue for Air France, KLM, and Martinair passenger flights and main deck freighters
• Provide quotations for substantial shipments based on origin/destination, demand, similar shipments, and total revenue after operating costs
• Evaluate demand trends, set pricing thresholds, and allocate capacity over joint network flights while maintaining a balance between bookings on each airline
• Prepare daily flight plans, offload priority lists, and no-ride reports
• Coordinate with warehouse, ramp, and load control center operational personnel to maximize cargo capacity and revenue
• Assess capacity utilization and operations efficiency for weekly performance steering
• Review customer and station allotment utilization and recommend increases, decreases, or terminations accordingly
• Establish flight parameters available for sale including positions, weight, and volume

Career medium 05
Career
Career medium 02

Delta Air Lines

Field Support Specialist- Cargo Lead Professional

• Support operational functions for cargo division producing annual revenues of over $500 million/year
• Establish uniform procedures and create SOPs for Delta Cargo frontline agents
• Represent cargo on cross-divisional task force to optimize payload on flights while also conserving fuel
• Revise and produce service level agreement for Skyteam Cargo USJV
• Resolve discrepancies in webVISion and assist users with updates
• Identify issues impacting performance and revenue and provide resolution
• Communicate with internal and external customers to locate and catalog Delta Cargo ULD inventory

Career

Delta Global Staffing, A Division of Delta Global Services, LLC

Flight Controller

• Manage capacity and revenue on Air France U.S. export passenger flights and main deck freighters
• Analyze demand trends, set pricing thresholds and allocate class capacity
• Prepare daily flight plans, offload priority lists, and no-ride reports
• Coordinate with warehouse, ramp, and load control center operational personnel to maximize cargo capacity utilization and revenue
• Evaluate capacity utilization and operations efficiency
• Track customer and station allotment utilization and recommend increases, decreases, or terminations accordingly
• Detect and resolve booking errors and logistical problems
• Establish flight parameters available for sale including positions, weight, and volume
• Retrieve load factor information from parent company systems and prepare daily statistical reports

Career medium 06
Career
Career medium 04

Delta Global Staffing, A Division of Delta Global Services, LLC

Customer Service Specialist

• Book international cargo for Air France, Delta, and Korean Air Lines
• Provide information on tracking and tracing issues for each airline
• Update information in Skyteam Reference pages
• Operate dedicated systems for Air France (Pelican), Delta (WebVision), Korean Air Lines (Kalnet ACE), as well as Visual Production
• Handle customer communications and resolve complaints
• Return phone calls to customers with updates on freight status
• Respond to email requests from customers regarding delayed, lost, and missing shipments
• Contact domestic and international stations to request information regarding discrepancy shipments

Career

Kennesaw State University - Michael J. Coles College of Business

Bachelor of Science (BS), International Business

Georgia Southern University

Mathematics