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Debra Brandon

Debra Brandon

Service Support Specialist

Unistar-Sparco Computers, Inc.

Greater Memphis Area, us

Service Support Specialist at Unistar-Sparco Computers, Inc.

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Unistar-Sparco Computers, Inc.

Service Support Specialist

I work in Warranty Repair at a company that focuses on equipping IT solutions in the State and Local, Commercial, Education, and Federal sectors.

My Responsibilities Include:

Submitting and Managing Warranty Claims

Providing Telephone Support to End-User on Hardware Related Issues

Diagnosing Problems and Repair Dispatching Technicians to Service Locations

Answering Inbound Calls, Emails and Ticket Inquiries

Effectively Managing Time to Ensure Company Standards are Met