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Debby Yow-Ren Chang

Debby Yow-Ren Chang

Partner Account Manager

Jamo Solutions

Partner Account Manager at Jamo Solutions


Jamo Solutions

Partner Account Manager

Jamo Solutions is an independent software vendor for automated testing and quality assurance of mobile applications.

• Developed and managed international network of channel partners: system integrators and ICT consultancies, such as Hewlett Packard Services, Accenture, Tata Consultancy Services, Infosys, Capgemini, Devoteam, and Kereval.
• Accomplished commercial sales to accounts (end-clients) through channel partners.
• Ensured competences and knowledge of M-eux Test (product) value proposition and enabled Center of Excellence and delivery teams to effectively engage and use M-eux Test to generate new business opportunities.
• Built and delivered the Jamo Partner Program including training, partner webinars, and joint sales & marketing materials.

Career medium 05
Career medium 05

Jamo Solutions

Sales Consultant

• Promoted product through customer visits, product webinars, trade shows and exhibitions.
• Led the corporate re-branding program, including new company website, marketing materials, and social media.



Digital Copywriter

EURAM offers travel agencies possibilities to create tailor made programs to North, Central, and South America

• Developed product content/ programs for destinations in the U.S., Canada, Central, and South America for travel agencies.

Career medium 06
Career medium 03

MasterCard Europe

Marketing and Strategy Consultant

MasterCard is one of the world’s leading multinational corporations in payment systems, debit and credit cards

• Led the study for “Analysis of the strategic alliance between MasterCard and International Student Identity Card.”
• Market Analysis: Advised cluster market penetration strategy in key countries (France, Germany, UK, Brazil, Turkey).
• Enhanced the MasterCard-ISIC card value and brand image by investigating the relationship of the strategic alliance.
• Created a go-to-market process that fits within MasterCard’s global youth strategy.
• Recommended a specific product mix and market expansion strategy for each geographical market.


Hsin Feng Chemical Corp. (JV with JacksonLea)

International Sales & Marketing Specialist

JacksonLea is the world’s largest manufacturer and leader of chemical compounds and polishing buffs in the metal finishing/ surface treatment industry

• Account Management: Supervised over 30 international key accounts, including Apple, Samsung, General Motors, 3M, and Foxconn; average annual revenue of $1.8 million.
• Product Marketing: Proposed contra-cyclical strategy to enter new market to mitigate low sales of the 2009 crisis by launching and promoting a customized product mix, resulting in 17% sales increase within 12 months (2009-2010).
• Developed business case, strategic planning, pricing, distribution setting, and product portfolio management.
• Forecasted trends based on international market research, competitor analysis, and historical performance.
• Created and managed annual objectives: top-line growth and budget control.
• Managed event planning, tradeshows, product displays & catalogues, online-marketing, and promotions.
• Communicated and negotiated impeccably, at C-Level with internal and external parties.
• Developed creative copywriting/ agency briefs, and directed projects with external agencies (design, PR, advertising).
• Controlled supply chain management of export activities including logistics, distribution, and customs.

Career medium 06
Career medium 03


Management Customer Care Representative

Afni, Inc. spans the USA delivering contact center solutions and receivables management services to leading companies.

Verizon's Receivables Customer Representative (Average Handling Time: 194/230 seconds; avg. 148 calls/day)
• Handled requests and inquiries in Verizon's collections department.

Dish Network Billings Customer Representative (Average Handling Time: 290/300 seconds; avg. 99 calls/day)
• De-escalated irate customers’ call requests on programs, invoice collections, and service restores.


The Southwestern Company


The Southwestern Company recruits college students as direct-selling independent contractors of educational books and software

• Interviewed candidates and trained selectees for summer direct sales program.
• Attended over 200 hours of advanced sales and management training.

Career medium 05
Career medium 05

The Southwestern Company

Sales Associate

• Worked 72 hours/week and approached over 4000 families from various socio-economic backgrounds through cold-calling.
• Established success principles (i.e. schedule, positive attitude, goal setting, and self-motivation).
• Executed all ordering, inventory, sales, accounting, scheduling, presentation, and delivery of products.
• Personal Retail Sales of US$ 5,000 in 12 weeks, 11% more than average sales.


Katholieke Universiteit Leuven

Master of Science, Business Economics, concentration in Managerial Strategy & Innovation

Vlerick Business School

Master of Business Administration (M.B.A.), Business Administration, MBA

Université catholique de l'Ouest

Certificat de Francais, French

Illinois State University

Bachelor of Science (B.Sc.), International Business, French

Sir James Henderson School (Milan, Italy)

High School A-Levels, Business Studies, English Literature, Mathematics, Geography and Mandarin

American Community School (Athens, Greece)