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Debbie Throckmorton

Debbie Throckmorton

Department Generalist

Edward Jones

I am diversified in my work experience and profession. I have worked in various industries such as finance, accounting, health care, retail, and service. I have sharpened my leadership skills, organizational skills, attention to detail and my ability to work with speed and accuracy. Combine all of my experience along with my...

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Edward Jones

Department Generalist

Collaborate with team leadership, by serving as a workflow coordinator, to ensure all daily department responsibilities are completed.
Participate in planning, testing, and implementation of projects within division.
Test multi-billion dollar SuRPAS system to ensure new software and enhancements will process correctly in live database without exceptions.
Identify and implement process improvements.
Coordinate with outside Departments to streamline processing.
Prepare written procedures for department.
Entrusted to analyze dividend payment errors, diagnose the problems, and implement solutions to prevent repeat errors.
Regulate SuRPAS access system by granting necessary access and deleting access when no longer needed.
The first line of escalation for questions from associates within the department.
Given the level of my experience and knowledge of multiple functions, I work with a high degree of autonomy.
Act as a mentor/coach to assist other associates in ascertaining their goals.

Career medium 06
Career

Edward Jones

Operations Department Generalist

Department Generalist
09-2011 to Present
Collaborate with team leadership, by serving as a workflow coordinator, to ensure all daily department responsibilities are completed.
Participate in planning, testing, and implementation of projects within division.
Test multi-billion dollar SuRPAS system to ensure new software and enhancements will process correctly in live database without exceptions.
Identify and implement process improvements.
Coordinate with outside Departments to streamline processing.
Prepare written procedures for department.
Entrusted to analyze dividend payment errors, diagnose the problems, and implement solutions to prevent repeat errors.
Regulate SuRPAS access system by granting necessary access and deleting access when no longer needed.
The first line of escalation for questions from associates within the department.
Given the level of my experience and knowledge of multiple functions, I work with a high degree of autonomy.
Act as a mentor/coach to assist other associates in ascertaining their goals.

Team Generalist
03-2006 to 09-2011
Managed SuRPAS jobs to guarantee daily activity and trades were processed in a precise method.
Accountable for solving complex and non-routine problems.
Proficient in multiple operations functions knowing both how and why the work was performed.
Trained team members in all aspects of dividends, making sure they were paid on time and without error. Also, I trained them on corporate actions and other types of corrections.
As a team floater, filled in for whatever needs existed based on volume, staffing variations, and overall team needs.
Lead special projects, both inside and outside of the department.

Career medium 02
Career