Senior Executive Assistant to CEO
August 1999 — May 2010
Cole Construction closed in May 2010
Provided high-level executive support to Chief Executive Officer and sales team of leading home and commercial remodeling construction company for the Saint Louis area, including: managing extremely active calendar; expense reports; composing and preparing confidential correspondence; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings. Greatly reduced company travel expenses within first three months of tenure by identifying cost-effective travel agencies and negotiating vendor contracts.
Plans, coordinates and ensures the CEO’s schedule is followed and respected. Provide "gatekeeper" and "gateway" role, creating win-win situations for direct access to the CEO's time and office.
Researches, prioritizes, and follows up on incoming issues and concerns addressed to the CEO. Determines and/or proposes appropriate course of action or response.
Provides a bridge for smooth communication with internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.
Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
Supports onsite meetings and organizes all elements of offsite dinners as requested by CEO.
Performed accounts receivable duties including invoicing, cash application, researching chargebacks, and discrepancies, issuing credit memos, reconciliations and responding to customer requests for documentation.
Take ownership of handling action items and follow up as needed.