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Dawn James

Dawn James

Clarksville, TN

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Nissan Manufacturing Plant

Line Quality Technician

I build high quality vehicles for our nissan global customers.

Career medium 05

Forever 21

Customer Service Representative

Greets and welcomes all customers in a courteous manner
Quickly and effectively, solve customer challenges.
Processes rain checks within Company standards
Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service

Career

USUI International

Material Handler

Trains employees to for the use of various equipment within the facility.
Ensures that employees are maintaining their job description using company standards.

Career medium 02

The Galt House Hotel and Suites

Front Office Agent

Conducted hotel tours for potential guests and corporate accounts to assess needs and preferences for special events. Managed front desk activities for this 108-room hotel in charge of group sales, guest accommodations, complaint resolution, cardkey assignment, wake-up calls, food service, financial transactions, and vault drops.
Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency. Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Calmed upset/angry customers, researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.

Career

Fairfield Inn and Suites

Front Office Assistant

In charge of group sales, guest accommodations, complaint resolution, cardkey assignment, wake-up calls, food service, financial transactions, and vault drops.

Whitney M Young