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Dawn Difulvio

Dawn Difulvio

Assistant Manager

Burger King

Lake Grove, NY

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Burger King

Assistant Manager

I am responsible for any shift from open to close in this store. My responsibilities include handling cash and credit card transactions, managing as many as ten employees in a shift, ensuring guests are treated with respect and enjoy their visit whether they are inside the restaurant or in the drive thru, ensure guests receive fast, accurate and courteous service.

I am responsible for closing out all cash and credit cards at end of shift, managing labor to ensure it stays within acceptable levels in accordance with the sales during shift, ensuring an acceptable level for speed of service for our guests during shift, ensuring good service and good food quality during shift, maintaining a clean and safe restaurant as well. I also responsible for assisting in maintaining acceptable food cost, waste and inventory. Tracking that information on spread sheets for general manager as well as district manager.

In addition to those responsibilities I also handle the weekly schedule for our team members for our restaurant based on sales and labor percentage.

I also have reviewed applications, set interviews and hired team members.

I have also covered put store while general manager has been on vacation doing the ordering for store as well

Career medium 06
Career

McDonald's

First Assistant Manager

For Mcdonalds I was responsible for all of the things I mentioned that I am currently responsible for at Burger King.

Salexs industries

Customer service representative

Processes claims over the telephone and input information into the computer for fleet company drivers. Would use computer information to direct driver to a repair shop or rental company.

Heavy phone calls and computer use.

Career medium 03
Career
Career medium 06

Cleanway industries

Customer service account director

I answered phones and input information into computer. I set up new accounts for service by our nationwide crews for maintenance. I oversaw department with twelve people under me.

Career

Suffolk Community College

Unfinished, Business

Took classes in business - accounting, English and bookkeeping.

Education medium 01

Westhapmton Beach High Scool

Regents

While in school I was involved in all aspects of production of year book, I played clarinet in band for 8 years, I was a Girl Scout for 12 years and published works on school literary magazine.

Education