Close Close Preview

Your amazing online presence is right this way.

Create your profile
Capture who you are, what you do, and where you're going. All in one place.

Dawn Densel

Dawn Densel

Expediter / POC

L-3 Communications

Crestview, FL

Message
MENU ☰

L-3 Communications

Expediter/POC

I ensure the manufacturing of aircraft parts and assemblies goes smoothly for a government projects I am assigned to. In order to do this I utilized multiple PC applications both internal and external to provide all tools, materials, and drawings are available to use and documented for government traceability purposes. I interact with internal professionals of all levels as well as the customers to update and provide progress reports on all aspects of the project and to respond to any addition request or modifications that need to be implemented or stopped for inspection and FAA requirements. This position requires the use of multiple computer programs, accuracy, advanced customer service skills to include verbal, written, and face to face interaction, and the ability to adapt to an ever changing market.

Career medium 03
Career
Career medium 02

Advantage Car Rental

Counter Sales Agent

Booked, cancelled, and changed car reservations on the phone as well as face to face interaction for business clients. In addition I used multiple techniques to upsell and cross sell our company products like additional insurance and a higher car class.

Career

TATA-BSS / Egencia

Corporate Travel Agent/Callcenter

Assisted high end corporate travelers in all aspects of travel to include air, hotel, car, and train utilizing multiple GDS systems. The GDS systems used were Sabre and WSPN with Sabre be the predominant GDS used for both domestic and multi-destination international itineraries to include around the world fares and enroute exchanges with multiple airlines. Proficient in calc line adjustments and all known international and domestic taxes to include security taxes, facility taxes, and segment taxes for multi-segment, multi-airline, and international and domestic travel plans. I have a proven track record of accurate, reliable, concise, and professional reliability while going well above and beyond ones normal job description. My philosophy is they are not just a customer they are family. Meaning I will ensure ones travel and are taken care if fully and accurately as if I were making travel plans for anyone in my family. My experience in travel is predominately on the corporate side as an outsourced agent for Egencia, Expedia's corporate division. I also have leisure travel experience working for Expedia.com and Hotwire.com. I proficient in native Sabre and Sabre red and I am at an intermediate level in WSPN, however it has been several years since I have done a raw booking in WSPN.

Career medium 03
Career

Pensacola State College

General Studies