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Dawn Barner

Dawn Barner

Chambersburg, PA





Staples Distribution

Replenishment Associate/Quality Assurance/Packer

•Achieved on-time shipment rate.

•Redirected shipments en route in response to customer requests.

•Maximized sales by shipping on time and accurately.

• Trained staff on material handling processes to reduce shipping times.

•Moved freight, stock and other materials to and from storage and production areas and loading docks.

•Received, stored and shipped goods and materials.

•Adhered to all requirements and regulations for interstate HAZMAT carriers.

•Sorted cargo before loading and unloading.

•Tagged all inbound merchandise with receiving date.

•Reported all equipment malfunctions and failures.

Career medium 04
Career medium 04

Chambersburg Mall

Customer Service Representative

•Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

•Ensured superior customer experience by addressing customer concerns, resolving problems on the spot.

•Served as the main liaison between customers, management and sales

•Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.

•Answered product questions with up-to-date knowledge of sales and store promotions.

•Communicated with vendors regarding back order availability, future inventory and special orders.

•Politely assisted customers in person and via telephone.

•Answered an average of ten calls per day by addressing customer inquiries, solving problems and providing new product information



Office Maintaince

•Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.

•Spot cleaned furniture and carpet.

•Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.

•Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.

•Promoted building security by locking doors and checking electrical appliances for safety hazards.

•Sanitized bathrooms, showers and locker rooms.

•Checked in and stocked inventory throughout the facility.

•Kept janitorial closets clean and organized.

•Solo Cleaner

•Opened and locked all entrances/exits.

Career medium 02
Career medium 03

Heberling Associates

Archeological Technician

•Assisted in developing and refining instruments and techniques for research projects

•Performed descriptive and statistical analyses of data

•Prepared tables, graphs, fact sheets, and written reports summarizing research results

•Provided assistance with the preparation of project-related reports, manuscripts, and presentations

•Submitted protocols and other required research documentation

•Verified the accuracy and validity of data entered in databases

•Edited and proofread research reports

•Provided support to Research Scientists by assisting in research projects


Johnson and Wales University

None obtainable, Travel Tourism

Reluctantly departed early from university due to a family medical