Technical Support Specialist
August 2014 — Present
I configure, deploy, maintain and manage Professional and Staff Macs, iPads,and iPhones. I am also responsible for the imaging, deployment and configuration of several art, music and photography Mac labs. iPad carts and associated printers, copiers and scanners.also fall under my administration I have implemented the use of Apple’s Profile Manager (MDM) from a Mac OS X server to handle the configuration of Macs and iPads. Remote management and maintenance is also aided by the use of Apple Remote Desktop Administration. I am involved with all Apple devices from the Apple Watch to Apple TV’s used in conference rooms.