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Dave Cashdollar

Dave Cashdollar

Driver/Mentor

Lyft

Sales Manager at Intel Media, Intel Corporation

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Lyft

Driver/Mentor

Creating positive experiences in the lives of my new friends through Ridesharing!

Career medium 05

Intel Media

Sales Manager

Key Responsibilities:
• Provide operational leadership, identify roadblocks and spearhead strategic initiatives to drive performance.
• Administrate softphone CTI and IVR for inbound call center
• Designed QA Programs, Attendance Policies, Sales Incentives, System Downtime Contingencies, Rules of Engagement and Outbound Calling Programs.
• Navigating “start-up” environment by creating tools and resources for frontline agents to thrive.

Key Achievements:
• Certified by Predictive Index as a Licensed Analyst to facilitate and analyze Social Styles and Customer Facing Sales methodologies.
• Conceived of and launched an agent certification program to provide milestones for development.
• Executed contracts and installations with national vendors for new Intel Retail Stores in Chicago, L.A. and NYC.

Career

Apple

B2B Relationship Manager

Key Responsibilities and Achievements:
• Managed relationships with Top Accounts as well as managed book of business of 5000+
• Facilitated financing and terms agreements with high-value clients
• Achieved international recognition with 100+ Joint Venture Memberships sold in 2011

Career medium 04
Career
Career medium 02

Verizon Wireless

Contact Center & Retail Sales Manager

Roles:
• Retail Sales Manager – Placerville, CA (July 2007 – April 2011)
• Wireless Data Technical Support Manager – Albuquerque, NM (January 2006 – July 2007)
• Contact Center Supervisor – Rancho Cordova, CA (April 2004 – January 2006)
• Contact Center Representative – Rancho Cordova, CA (May 2003 – March 2004)
• Telesales Representative – Folsom, CA (August 2002 – April 2003)

Key Achievements:
• Implemented sales tools that led to 31% YOY Growth in 2009
• Responsible for motivating sales team to exceed quota monthly (10 months in 2008)
• Coached from 15 to 600+ agents in one-on-one, team meetings and large group settings
• Acted as Associate Contact Center Director for 3 months in 2007
• Organized and Project Managed 2006 Customer Service Week for 2000 agents
• Developed six employees over a period of 14 months to promote to new positions
• Devised outbound calling program that is now an entire division of the company (CMO)

Career

University of The Arts

Master of Music, Jazz Studies & Performance

Brigham Young University

Bachelor of Arts (BA), Music with a Jazz Emphasis