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Dave Cashdollar

Dave Cashdollar



Sales Manager at Intel Media, Intel Corporation







Creating positive experiences in the lives of my new friends through Ridesharing!

Career medium 05

Intel Media

Sales Manager

Key Responsibilities:
• Provide operational leadership, identify roadblocks and spearhead strategic initiatives to drive performance.
• Administrate softphone CTI and IVR for inbound call center
• Designed QA Programs, Attendance Policies, Sales Incentives, System Downtime Contingencies, Rules of Engagement and Outbound Calling Programs.
• Navigating “start-up” environment by creating tools and resources for frontline agents to thrive.

Key Achievements:
• Certified by Predictive Index as a Licensed Analyst to facilitate and analyze Social Styles and Customer Facing Sales methodologies.
• Conceived of and launched an agent certification program to provide milestones for development.
• Executed contracts and installations with national vendors for new Intel Retail Stores in Chicago, L.A. and NYC.



B2B Relationship Manager

Key Responsibilities and Achievements:
• Managed relationships with Top Accounts as well as managed book of business of 5000+
• Facilitated financing and terms agreements with high-value clients
• Achieved international recognition with 100+ Joint Venture Memberships sold in 2011

Career medium 04
Career medium 02

Verizon Wireless

Contact Center & Retail Sales Manager

• Retail Sales Manager – Placerville, CA (July 2007 – April 2011)
• Wireless Data Technical Support Manager – Albuquerque, NM (January 2006 – July 2007)
• Contact Center Supervisor – Rancho Cordova, CA (April 2004 – January 2006)
• Contact Center Representative – Rancho Cordova, CA (May 2003 – March 2004)
• Telesales Representative – Folsom, CA (August 2002 – April 2003)

Key Achievements:
• Implemented sales tools that led to 31% YOY Growth in 2009
• Responsible for motivating sales team to exceed quota monthly (10 months in 2008)
• Coached from 15 to 600+ agents in one-on-one, team meetings and large group settings
• Acted as Associate Contact Center Director for 3 months in 2007
• Organized and Project Managed 2006 Customer Service Week for 2000 agents
• Developed six employees over a period of 14 months to promote to new positions
• Devised outbound calling program that is now an entire division of the company (CMO)


University of The Arts

Master of Music, Jazz Studies & Performance

Brigham Young University

Bachelor of Arts (BA), Music with a Jazz Emphasis