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Darshan Sivacumaar

Darshan Sivacumaar

Flight Attendant / Cabin Crew

Etihad Airways

Flight attendant / Cabin Crew

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Etihad Airways

Cabin senior / Facilitator / Guest services - product & service standard

Onboard coach - motivate , guide , coach and praise fellow crew onboard

Guest services - product and services - standardization - deputies Economy Product & Service Standard Manager

Deputy Cabin Manager onboard the aircraft incharge of guest and crew safety and experience

Facilitator - Safety

Career medium 03
Career
Career medium 06

Etihad Airways

Flight Attendant - Cabin Senior / Safety Facilitator

-To deliver a consistent ,safe and warm flying experience .
-Manage fellow team members to attain the desired guest experience
- To coach , guide ,motivate and praise the team when flying
- Dealing with guest issues and making provisions with available resources
- Documentation of flight in-terms of safety and service related issues
- Part-time facilitator in safety , assisting the ETIHAD academy in grooming / moulding new crew
- Product and Service Standard Management onboard the aircraft and an active contributor to the Etihad Product and Service Division deputising the team and time to time managing projects ( I.e Jet airways product analysis to bridge difference and make recommendation on becoming shareholders with Jet , Etihad Coral Economy product and service management , Etihad Cabin appearance enhancement)

Career

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Merit Swiss Asian School Of Hotel Management

Diploma in Hotel and Tourism Management, Front of the house / Sales & Marketing

Hotel And Tourism Management

B.Sc in Hotel management, Sales & Marketing