Jos. A. Bank Clothiers
April 2011 — Present
Profitably operate leading fast-paced, Men's Clothing Store, by maintaining standards and motivating staff to maximum performance to achieve store sales and marketing goals.
Effectively communicate and interact professionally with customers and staff, implementing techniques in sales, issue resolution, coaching and training.
Key responsibilities, include:
Provide leadership and instruct staff on merchandise features,including new/add on items, marking and fitting techniques, fashion trends and appropriateness of garments for particular occasions.
Lead customers through the sales process of selecting,coordinating and purchasing traditional business and casual clothing and accessory options designed for the upscale professional man.
Provide the highest Customer Service standards, while maintaining a professional demeanor and personal presentation at all times.
Maintain the company's visual merchandise standards for the entire store, including general cleanliness.
Oversee all store operations, including Tuxedo rental program and the Tailor Shop.
Utilize company resources to generate traffic to maintain customer contact and to build their stores - book of business.
Open and/or Close store, and manage daily cash receipts.
Sales increases every year that I was Store Manager:
2013............23.3 Increase over prior year
2014............17.8 Increase over prior year
2015............11.4 Increase over prior year
2016............Currently 7.2 Increase over last year