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Darienne Falcon

Darienne Falcon

Move-In Specialist

United Dominion Realty

Webster, TX


United Dominion Realty

Move-In Specialist

• Exercised high volume customer service on a 732 unit community.
• Oversaw all online resident communications using Active Building as well as handled all community social media.
• Created an original filing and resident communication system to ease the transition from Applicant to Resident.
• Handled all Applications to ensure all background checks, deposits, and Lease paperwork were completed correctly.
• Set up all company Portal Accounts upon receiving application and assisted with any related questions.
• Worked with Corporate office and Vendors during the renovation process on all move-ins to ensure scheduling on all parts went smoothly.
• In absence of Assistant Manager handled daily bookkeeping duties, as well as resident fiscal inquiries.
• Assisted with posting of 3-Day Notices, and attempting to collect past due rent before beginning the eviction process.
• Conducted move-out inspections to assess costs of damages and helped to prepare Final Account Statements.
• Completed all daily leasing duties when needed with exceptional ability.

Career medium 02
Career medium 01

Greystar Management Services

Leasing Professional

• Converted leads and traffic into leasing residents using conventional and innovative sales techniques.
• Completed all paperwork to company and state mandated procedure.
• Translated the Texas Apartment Association Lease Contract to new residents and executed all contractual paperwork.
• Utilized all property software to integrate the electronic resident Lease file.
• Created property marketing strategies to reach out for untapped leads.
• Used property yearly budget to realize fiscal goals for the property and stay within financial guidelines.
• Familiarized with the various sub-markets of the Greater Houston Area to properly identify property strengths and value.


San Jacinto Community College

Early Education

Clear Brook High School

High School Diploma