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Danielle Thompson

Danielle Thompson

Customer service representative


Rockbridge, OH



Customer Service Representative

• Responsible for all customer inquiries and questions
• Provide excellent customer service at all times
• Work with confidential customer information
• Problem solve to help customers resolve issues on first call
• Enters data from customers into various software programs
• Appropriately communicate with upset customers to resolve their inquiries
• Thrives as a team player in a fast-paced, high-energy, change-oriented environment
• Participates in additional training courses when needed
• Performs other related duties and assignments as required and as assigned by supervisor or manager

Career medium 01
Career medium 03



BioLife plasma center technicians are responsible for performing duties associated with the screening of new and repeat plasma donors, and the collection and processing of plasma donations. This includes venipuncture of donors, operation of autopheresis equipment and monitoring of donors during the plasmapheresis process. Formal training is provided on these and other specific responsibilities as needed.



Customer Service Representative

Customer service representatives are responsible for consistently keeping the customer at the center of everything he/she does. Ensures basic and seasonal replenishment, merchandising and operational programs are established to improve sales and profitability in one or more department(s). Works in conjunction with the customer service coach in maintaining merchandise assortments and pricing integrity.

Career medium 04
Education medium 04

Hocking College

Medical Assistant

Medical Assistants are the only allied health professional specifically trained to work in ambulatory settings, such as physicians' offices, clinics and group practices. These multi-skilled personnel can perform administrative and clinical procedures.



High School Diploma