Global Account Manager
July 2015 — Present
• Responsible for 400 customer accounts and drove account growth process through data collection, process design, and a new structured approach to account growth.
• Organized the first European user conference. Elected to be the sole company representative and speaker.
• Established the company’s first community outreach by establishing a service gifting program
• Delivered over 50 customer training sessions to experts in their fields; evolved content in response to feedback and customer interviews.
• Statistically analyzed product adoption as a result of my various campaigns and strategies
• Worked with management to reduce environmental impact of the office space and company events