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Dana Behnke

Dana Behnke

Engagement Associate







Regional Account Manager

Career medium 05


Inbound Account Manager

- Serve as a consultant to merchants as they seek to maximize the ROI of their Groupon campaigns
- Increase the penetration of strategic products & services across
Groupon’s merchant base through cross-selling and up-selling activities
- Drive merchant loyalty & retention through exceptional service levels
- Liaise with different departments in driving cross-functional and cross-organizational changes
- Execute post-sale merchant communications, conflict resolution and compliance on merchant deliverables
- Manage communication with merchants through each step of the relationship, from feature prep to day-of-feature and post-feature
- Ensure any client issues are resolved in a timely manner



Inbound Relationship Manager

- Primary owner of Groupon’s relationship with merchants in book of business
- Develops familiarity with merchants’ business, including but not limited to: products and/or services, consumer demographics, consumer ratings, points of competitive differentiation, merchant economic model, and revenue and profit drivers
- Understands and applies concepts of deal structure and strategy that are proven models for successful achievement of merchant’s desired outcomes

Career medium 01
Career medium 04

CH Robinson

Transportation Sales Representative

The responsibilities for this position include:
- Call regular carriers daily to capture available equipment
- Make repetitive calls to capture market capacity
- Negotiate on a high level
- Book trucks on loads in a profitable, efficient manner
- Maintain daily tracking sheets on loads booked and profit earned
- Set monthly goals, track goals and report goals to group
- Visit carriers to further develop relationships
- Perform business reviews with carriers
- Take an active role in planning for branch growth and personal improvement
- Ultimately responsible to add carrier capacity to branch and to grow business with customers

The required qualifications for this position include:
- Must be goal oriented and self motivated
- Strong negotiation skills
- Outgoing personality
- Ability to effectively communicate at many levels
- Must be able to handle repetitive work without losing interest
- Ability to multitask
- Ability to work effectively in a team atmosphere
- Competitive attitude is a must


Gitano Exports

General Manager Intern

• Communicate with CEO to create a strategic business plan.
• Schedule travel arrangements and key business meetings for CEO.
• Manage the companies QuickBooks and social media sites.
• Research common international business practices including business visas, past and present market trends, and government regulations and then relay this important information to CEO.

Career medium 06
Career medium 02

Glow Worm Designs


• Design all jewelry, keeping the focus on innovation, quality, and the “glow factor”
• Receive payments and manage all finances via PayPal, keep purchasing and price lists up to date
• Practice extraordinary customer service, responding to all customers questions/concerns in a timely fashion and allow alterations or customization of products to fit unique needs
• Set up meetings with potential clients interested in buying wholesale jewelry for their stores


AromaSpa, Salon, and Boutique


• Responsible for booking appointments and contacting employees and clients
• Organized owners schedule and ran personal and business related errands
• In charge of ordering, tracking, organizing and pricing new inventory
• Created and maintained the business’ Facebook, twitter and other social media accounts

Career medium 04
Career medium 06



• Organized outdated contracts and memos while becoming familiar with the layout and content involved in music management/entertainment industry documents
• Facilitated in the writing, design, and packaging of various press releases
• Spent time in all four departments (artist management, producing, publishing and marketing) creating a cohesive picture of how the industry works
• Helped with project management, strategic planning, and market research


University of Arizona

Bachelors of Science, Business Management

The University of Texas at Austin

Pre-Business, Pre-Nursing

The University of Texas at Arlington

General Courses

Catalina Foothills High School