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Dan Goldman

Dan Goldman

Principal QA Engineer

Manhattan Associates

Marietta, GA

Principal QA Engineer at Manhattan Associates


Manhattan Associates

Principal QA Engineer

Career medium 06

Manhattan Associates

Principal - ILS.NET

Industry:​3PL – Carolina Logistics Services/Inmar Inc.
Project Scope​Design and Implement for Coach Leather
Specific Role​Developed a plan …. Project viewed as successful.
Results​Improvement to operation efficiency, referenceable client

Industry:​Retail – Gopher Sport
Project Scope​Upgrade and Implement for Gopher Sport
Specific Role​Developed a plan …. Project viewed as successful.
Results​Improvement to operation efficiency, referenceable client

Industry:​Apparel/Retail – Dallas Cowboys Merchandising
Project Scope​Design and Implement for Dallas Cowboys
Specific Role​Developed a plan …. Project viewed as successful.
Results​Improvement to operation efficiency, referenceable client

Industry:​Retail/Satellite Technology – Perfect 10 Satellite Distribution
Project Scope​Implement for Perfect 10
Specific Role​Developed a plan …. Project viewed as successful.
Results​Improvement to operation efficiency, referenceable client

Industry:​Software - Sage Software
Project Scope​Upgrade for Sage Software
Specific Role​Developed a plan …. Project viewed as successful.
Results​Improvement to operation efficiency, referenceable client

Industry:​3PL – Kenco Logistics
Project Scope​Implement for RJ Reynolds Tobacco
Specific Role​Developed a plan …. Project viewed as successful.
Results​Improvement to operation efficiency, referenceable client


Vynapse, LLC

Director of Operations

* In sourced Pick and Pack and large volume wine shipping warehouse. Project included budget creation, layout design, acquisition of all equipment and storage solutions, and relocation of warehouse operations to the new facility.
* Started state of the art warehouse facility capable of shipping over 30,000 shipments per month, managing 800+ SKU’s.
* Hired and manage all warehouse crew.
* Responsible for all business costs and maintaining progress within budget.
* Motivate and incent employees on accomplishment of enterprise operational goals.
* Manage all warehouse related vendor relationships including UPS, FedEx, Unisource, and numerous other supporting vendors for operations.
* Conduct time studies of operations, dissect business functional problems and establish solutions utilizing industry best practices, leveraging technology.
* Establish Just in Time procedure for all packaging needs, optimizing storage space, and cost.
* Creation of warehouse safety plan including forklift certification (train the trainer), first aid, and disaster preparedness.
* Plan and schedule all warehouse activities involving receiving of inventory and shipping of wine shipments.
* Optimize operating efficiencies and costs by continually monitoring labor and other key costs.
* Implemented a zone skipping plan for shipments into key areas of the country with UPS and several freight forwarding companies.
* Production operations planning for pack and ship operation, utilizing time studies, statistical analytics of production environment, Six-Sigma accuracy of packing, and inventory management.
* Continually drive process improvements and improve productivity in both outbound and inbound functional areas of operations – reinforcing same day turnaround of most Pick Pack shipments, and 24-72 hour turnaround of wine club shipments (depending on overall volume).
* Ensure compliance of all shipping of wine shipments.

Career medium 05
Career medium 06

Vinesse, LLC

Sr. Web Applications Developer

• Propose, and create strategy, design, and implement methods of business processes, and system enhancements supported through the programming of custom, dynamic CRM solutions utilizing ColdFusion.
• Develop and maintain all applications and business process projects pertaining to operations and financial requirements throughout the order life cycle.
• Construct E-Commerce applications for processing orders and shipments
• Construct XML Applications integrating vendor systems with company systems
• Ensure integrity of data and transactions of all orders and shipments processed via the company's systems
• Build applications to support all aspects of customer orders for fulfillment, and the company’s inventory system. Regularly audit and monitor systems to ensure accessibility and maximize uptime.
• Mentor supporting developers on projects and establishing programming standards for all applications.
• Serve as inter-departmental contact to evaluate, analyze, troubleshoot, and solve any technical issues pertaining to business development, sales, marketing, accounting, and executive systems.
• Provide excellent customer service, and IT support, including desktop, network and enterprise applications
• Plan, coordinate and execute implementation of Windows 2000 Server Environment, network domain, Active Directory, Cisco Pix Firewall and VPN technologies.
• Establish plan to protect company’s data through reliable backups utilizing Veritas and through Antivirus protection via Norton Antivirus Enterprise
• Administration of MS SQL Server 2000 database for system performance, data integrity, data-models, data-distribution, and database security.
• Proactively monitor and correct critical system issues.
• Manage vendor relationships and negotiations for new and existing technical company contracts.
• Repair and upgrade computer systems for any hardware or software issues or requirements.


Vinesse, LLC

Manager of Operations

• Project Managed and lead development on the implementation of PkMS Pronto (also known as Warehouse Management for Windows and now ILS), a warehouse management system created by Manhattan Associates. Migration to Pronto saves the company $500,000 per year.
• Develop, prioritize and maintain project plans and schedules pertaining to the implementation and upgrades of PkMS Pronto, fulfillment systems, executive decision reporting, and accounting/financial systems.
• Designed and coded all core interfaces to PkMS Pronto.
• Established all system specifications for redesign to integrate with Warehouse Management System, including real-time inventory information, real-time order submission to the warehouse, and real-time order status.
• Created Inventory Optimization algorithms to aid the company to increase inventory turns and reduce its operating costs saving the company around $1 Million per year.
• Manage, and motivate I.T. staff to develop robust solutions supporting and enhancing company initiatives per customer and business process requirements.
• Delegate, empower, and assign responsibility of critical project tasks to project resources, actively monitoring to meet project deadlines.
• Maintain clear and open communications between team members, customers, stakeholders, and executives.
• Assist project resources during the development of project specification planning, and project task time estimating. Monitor tasks against customer and business requirements mitigating risk, ensuring on time and on budget deliverables.
• Responsible for management of Operations and Fulfillment department of four employees, including hiring, review, training, corrective measures, termination duties.
• Coordinate and manage staff to ensure maximum club shipment fulfillment accuracy and timeliness.
• Recommend modifications to operations and new systems to improve overall company efficiency, customer service, and profit margins.
• Produce reports and analysis on operational trends to identify new areas of efficiencies, gauge customer satisfaction, and progress on company’s strategic goals. Regular status reports provided to CIO.
• System training for both American Clubs Employees and Warehouse Crew

Career medium 03
Career medium 06

ICN Pharmaceuticals

Web Application Developer (Contract)

Integration tools to Lotus Notes for internal information tracking and distribution.
• Maintenance and creation of external marketing websites for ICN Pharmaceutical products and services.
• Photoshop and graphic design for website design and maintenance.


Customer Care Supervisor

Customer Care: Web Development
• Creation of customer administrative tools for Buzzsaw’s application accounts utilizing MS SQL Server, Oracle, ASP, and Visual Basic
• Design and maintain’s Microsoft Access Order Tracking Database System
• Establishment of dynamic pages distributing content from Buzzsaw’s Order Tracking System to Sales, Marketing, and other business groups employing ASP, and Visual Basic utilizing an Access back-end.
• Gather content, and create plan and procedures for developing content and graphic design

Customer Care: Department Supervisor
• Supervise team of six technical support representatives
• Inter-departmental and Partnership liaison for addressing customer concerns, escalated issues, and customer requests.
• Document and improve departmental processes and procedures
• Create Customer Care’s SLA plan for customer issues
• Gather and produce department statistics on all customer contact and department activity
• Train new hires and regularly introduce new material to existing representatives

Career medium 05
Career medium 05

Autodesk, Inc

(Various) Helpdesk, IT Support, Web Development

Information Technology: Engineering Services and Assistance Center
Human Resources: Corporate Real Estate and Facilities

* Build database-driven dynamic webpages (including e-commerce solutions), using Visual Basic and Active Server Page Scripting
* Manage group webserver, web development, and technical support
* Beta test and provide department support and in-house feedback for product development of Autodesk ProjectPoint
* Correspond with customers to document, clarify, and resolve issues
* Provide initial troubleshooting support to worldwide Autodesk employees
* Adhere to terms of Service Level Agreement (SLA) between IT departments
* Write Assistance Center procedures for training manual
* Train and support Assistance Center full-time staff and interns
* Close down Assistance Center, often involving solo facilitation of after-hours problems
* Initiate (or respond to) customer contact and analyze customer needs
* Solve software, network, and hardware problems
* Create employee and maintain NT, UNIX, and e-mail network accounts
* Participate on the Ariba Purchasing System (e-commerce) implementation team by developing furniture catalog


Sonoma State University

BS Business Administration, MIS