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Cynthia Norman

Cynthia Norman

Receptionist

Front Royal Family Practice

Stephens City, VA

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Shenandoah Valley Orthodontics

Front Desk Receptionist

Responsibilities included, but are not limited to: front desk reception, scheduling appointments, answering phones, posting patient and insurance payments, verifying insurance benefits, payment plans and contracts, designing and updating the Facebook page, and checking patients in and out. In January 2010 I was promoted to managing the Front Royal office. Additional responsibilities included ordering office supplies for that office and general management duties.

Career medium 06
Career
Career medium 06

Gymboree

Assistant Manager

Responsibilities included administrative functions, such as opening and closing the store, scheduling employees for weekly shifts and updating computer systems. Hiring and training staff, administered performance evaluations and coached staff on sales strategies to maximize store profitability by mentoring and providing leadership. Managed deposits by performing daily audit of receipts and cash. Additional responsibilities included store presentation to include moving displays, merchandising and inventory. Developing long term relationships with staff and customers.

Career

American General Finance

CSR

Responsible for customer relations upon arrival and departure, processing consumer, retail and real estate loans, managed and processed payments and deposits, proficient in company software, working knowledge of all office equipment including computers, scanners, copiers, fax machines and printers.

Career medium 01
Career

Lord Fairfax Community College

Business Management

Lykens Chiropractic, Inc.

Insurance / Billing Specialist

Responsibilities include: answering phones, scheduling appointments, checking patients in and out, verifying all insurance, filing all insurance and monthly patient statements. Additional responsibilities include managing daily and weekly deposits, spreadsheets and monthly and yearly figures. I have recently had Medicare and ICD-10 training and have become a Notary.

Career medium 01
Career