Florida Highway Patrol
911 Telecommunity Dispatcher
November 2011 — Present
* Receive emergency and non-emergency calls from the public and law enforcement agencies via telephone and radio system and computer-aided dispatch (CAD) systems.
*Process and evaluate information received, prioritized calls and dispatch the required unis and/or agencies.
*Monitor and coordinate the police unit activity and assignments via police radio frequencies.Utilize technology such as computers, radio system, telephone, fax machines and other communication equipment.
*Access and enter sensitive data in the local, state and national database as necessary for investigative purposes.