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Cydni Smith

Cydni Smith

Graduate Student of Health Management and Policy

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Blue Cross Blue Shield of Michigan

Policy Development and Reimbursement Strategies Intern

I have gained invaluable exposure to provider payment issues, director's briefings, laboratory services consulting, network development and reimbursement strategies. I also gained access to senior leadership to discuss the industry and personal career trajectories. My primary project focused on the BCBSM membership population with eating disoders. By analyzing claims data, primary literature, government policies and coverage by other health plans, I was able to create 3 papers and a formal presentation suggesting strategies to improve care quality and access while reducing long term costs. Additionally, I provided support to teams managing the transition to a nonprofit mutual disability insurer and inceting HEDIS/Stars measure reporting by physician offices.

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Phoenix Environmental, Inc

Online Training Developer

Use Qualtrics Research Suite to develop online training modules for Class C Operators at fleet fueling and generator sites including proper fueling techniques, safety and emergency response. I have also been intimately involved in the writing of Phoenix's Mission, Vision and Values statement.

Career

University of Michigan Cardiovascular Outcomes Research and Reporting Program

Assistant in Research, Student Manager

Abstract and enter data, design data forms, evaluate research questions, write abstracts and manuscripts, complete grant proposals and prepare for national conferences. I have also managed the summer internship program of approximately 30 undergraduate, graduate and medical students including data abstraction, educational lectures and provider shadowing experiences.

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Democracy Matters, Inc

Campus Coordinator Intern, Chapter President, Interim Secretary

Developed educational campaigns (teach-ins, pizza and politics, etc.) and petitions to promote campaign finance reform, public financing options and limit non-citizen influence upon elections

Career

Gustavus Adolphus College Department of Campus Safety

Student Dispatcher

Answered emergency and business calls, dispatched officers and escorts, recorded radio traffic, issued permits, staffed the front office and trained new student dispatchers

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Gustavus Adolphus College Department of Residential Life

Collegiate Fellow

Organized staff and events to foster first-year residence hall communities by promoting health,
safety, leadership, education, communication, diversity and a healthy dose of mischief

Career

University of Michigan School of Public Health

Master of Health Services Administration (MHSA), Health Management and Policy

Gustavus Adolphus College

Bachelor of Arts (B.A.), Biology and Neuroscience

Pinckney Community High School

High School Diploma, 2007