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Courtney Swindell

Courtney Swindell

Head of Account Management

Medialets

Brooklyn, Other

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Medialets

Head of Account Management

• Managed a team of 8-10 Account Managers across four offices nationally and internationally.
• Responsible for developing and training team to execute a successful campaign from initial kick off to final reporting and analysis.
• Standardized internal operations process flow between departments to insure a smooth campaign launch.

Career medium 04
Career
Career medium 01

Medialets

Senior Creative Project Manager

• Responsible for creating final project timelines and insuring timely delivery of the creative product
• Managed resource allocation for both internal and external resources including off shore agencies and freelancers
• Identified the main action items and risks of each project to accurately communicate with clients projected completion dates or delays.
• Worked across multiple internal departments including Sales, Account Management, Engineering, Certifications & Integrations to obtain final specifications for each project.
• Owned the creative cost analysis process and prepared Creative Service Orders for client review and approval, as well as providing updates cost if scope of project changed.

Career

Crisp Media

Account Manager

• Managed client relationship as primary support and consultation per campaign using emerging technology on mobile devices.
• Aided in defining standard reporting metrics across campaigns and analyzing metrics for client review.
• Build dynamic creatives using Engage from basic and/or production ready assets.
• Worked as the central communication hub between clients and internal operations to build campaigns that would exceed expectations.

Career medium 04
Career
Career medium 05

Pointroll

Account Manager

• Responsible for managing the communication flow with external clients, internal Sales, Operations, Publisher groups and all other vendors.
• Works with internal operation teams to set timelines and gather information to complete tasks that exceed client expectations.
• Manage approximately 30-60 campaigns at any given time while setting appropriate deadlines to ensure timely campaign launches.
• Assists clients with ongoing reporting support including post campaign metrics and analysis.

Career

Pointroll

Campaign Manager

• Led and trained fellow team mates on high priority and time sensitive complex ad executions that required an acute attention to detail.
• Reviewed assets from clients and production team in order to produce quality creatives in a timely yet efficient manner.
• Analyzed reporting from both internal and external sources to guarantee all statistics provided to clients is correct.

Career medium 06
Career
Career medium 04

PointRoll

Jr. Campaign Manager

• Guided all aspects of the campaign as it flows through production of high priority campaigns.
• Monitored campaigns in a live internet environment and conduct post live checks to troubleshoot any reporting or delivery issues.
• Anticipated problems and holdups that could potentially stall campaign process leading up to the Production Engineering stage.

Career

PointRoll

Campaign Management Intern

• Assisted with conducting campaign checks and post live checks to assure both priority and high impression campaigns ran as expected
• Organized, developed and searched for potential sale leads that could initiate new client business
• Updated and assigned campaign delivery rules with new creatives according to specified frequency and rotation settings.

Career medium 06
Career
Career medium 01

Temple University

Office Clerk

•Assisted professors and students with running errands, giving tours and updating the schools registry
•Worked with administrative staff on tasks such as filing, answering calls, setting appointments and updating class schedules
•Migrated files to Microsoft ACCESS to allow for better production reports

Career

Target

Advanced Executive Intern

•Led, developed and trained a staff of 600+ team members at one of the company’s top high volume, high risk stores
•Trained first year interns and assisted them with project initiation and implementation
•Project Team Leader for Guest Experience resulting in better customer experience and ability to improve store brand and image

Career medium 05
Career

Temple University - Fox School of Business and Management

BBA, Marketing and International Business