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Courtney Moody

Courtney Moody

Marketing Coordinator

Technical Support International

Attleboro, MA





Technical Support International

Marketing Coordinator

Technical Support International, Inc. (TSI) is a leading IT Technology Support organization that has been serving businesses throughout the Northeast United States since 1989. TSI provides computer solutions to customers ranging from small businesses to large corporations. Our services and the products we sell range from basic computer maintenance to sophisticated computer networking and security solutions, provided through a combination of on-site and remote (off-site) support.

• Managing all aspects of social media campaigns and content
• Researching, writing, and editing original content - including advertising copy, blog posts, and whitepapers
• Working with internal teams and external vendors to complete projects such as website redesign, collateral creation/redesign, and event coordination

Career medium 01
Career medium 01

CED Communications, LLC


• Managing all aspects of social media campaigns and content
• Researching, writing, and editing original content - including advertising copy, blog posts, and whitepapers
• Managing logistical aspects of marketing collateral production including writing copy and working with vendors from price negotiations to product delivery


MetLife Auto & Home

Marketing/Communications Specialist

Contract position.

• Creating and presenting training for agents and managers on various digital and social media marketing initiatives
• Working with vendors to facilitate agent social media and website programs
• Creating content for social media and newsletters
• Participating in team and interdepartmental meetings to review and enhance processes and procedures

Career medium 05
Career medium 05

New England Institute of Technology

Marketing Assistant

Contract position.

• Facilitating artwork creation/re-design processes and flow with various graphic designers and vendors
• Assisting with media (print, television, radio, web) buys
• Assisting with management of lead generation (pay per click) campaigns



Event Planning Associate

• Work with vendors on behalf of clients during national tradeshows and conferences to:
• Facilitate booth and furnishing rentals,
• Coordinate housing reservations for all tradeshow/conference/career fair attendees
• Ship marketing materials from Recsolu warehouses to event site,
• Coordinate team meetings and/or hospitality events (including working with caterers, venues, etc) during tradeshows/conferences/career fairs
• Coordinate on-sight interviews by reserving interview space and working with recruiting staff to schedule interviews with candidates,
• Work with clients to ensure that all deadlines set forth by venues/event organizers are met

Career medium 02
Career medium 01

TriMed Media Group

Marketing & Circulation Coordinator

• Facilitating trade show coordination (travel arrangements, booth rentals, and procuring equipment/furnishings)

• Working with Sales department to generate, update, and maintain rate cards, media kits, and other client facing sales documents
• Generating weekly and monthly advertising reports for advertisers across all brands
 and serving as advertisers' point of contact
• Facilitating monthly ad posting across all brand websites and newsletters
• Direct mail and email blast generation, facilitation, and monitoring (utilizing Lyris and Constant Contact)
• Developing campaigns to attract new subscribers, and to encourage current subscribers to renew and/or subscribe to additional TriMed Media Group publications/services
• Working with internal art department and external vendors to create, generate, purchase, and organize marketing collateral across all brands

• Developing and implementing a comprehensive social media plan, and monitoring social media presence across a variety of outlets


iCorps Technologies

Operations Coordinator

• Acted as Executive Assistant to CEO and Director of Technology
• Streamlined consultant management operations by developing processes and procedures to effectively manage consultant schedules, consultant training and education, client needs, and dispatching.
• Acted as back-up and interim Purchasing Agent with responsibilities that included: generating quotes for hardware and software and managing client renewals of software
• Created, updated, and reviewed client managed service contracts to ensure a high level of client, and potential client, satisfaction
• Utilized excellent interpersonal and problem solving skills to interact with clients to maintain a high standard of customer satisfaction, including dealing with contract disputes and personnel complaints.
• Cultivated relationships with new and existing vendors in order to expand the company’s portfolio of managed service offerings.
• Instituted an Account Management system that ensured clients would receive quarterly visits by Account Managers to discuss their budgets, short-term and long-term goals and any technical concerns they had.

Career medium 02

Caster Communications

Account Coordinator/Intern

• Drafted and pitched press releases
• Compiled daily client press clippings

Peter Jacobsen Productions

Public Relations & Events Intern

The CVS Caremark Charity Classic is a golf tournament in Rhode Island which raises over $1million per year for charity.
• Assisting with the operations and facility management aspects of the event.
• Assisting with Sponsor Relations for the tournament..
• Planning menus for “Advance Week” and various other aspects of the tournament.

Career medium 01
Career medium 01

Mixed Media Promotion

Public Relations Intern

• Served as spokesperson for the clients of Mixed Media Promotion with newspapers, television, and radio stations across the country.
• Developed press kits for clients.
• Organized bulk and personal e-mails.


Seekonk High School

High School

University of Massachusetts, Amherst

BA, History