Tennessee Department of Environment and Conservation
Diversity Compliance Manager
November 2006 — Present
•Established and administer diversity compliance management program.
•Increased staff training completion rate by 30 percent in less than six months by implementing online enrollment, developing online training module, and reporting training metrics monthly and
•Decreased number of Title VI complaints filed by 70 percent during tenure by developing and implementing cmpliance assessment tool for external stakeholders.
•Motivated grant program staff to improve compliance in federally funded Department programs by initiating strategies for achieving federal compliance mandates and developing remediation strategies to achieve compliance.
•Represent Department in delivery of strategic communications to impacted minority and low-income communities.
•Collaborated with external affairs staff to create public participation toolkit to irocesses to identify and engage vested civic and community leaders statewide, promote awareness of programs and activities and opportunities to provide input in decision-making process, and foster dialogue on improving service to the public.
•Supported legislative affairs staff by analyzing and evaluating potential administrative, fiscal and policy implications of proposals scheduled for legislative action, providing recommendations to executive leadership to support, oppose or amend.
•Devised strategies to identify new networks and implement best practices to enhance Department’s capacity to attract more diverse talent pool in collaboration with Division of Human Resources.
•Investigated harassment complaints involving Department staff at all levels by directing and facilitating investigation of complaints, speaking with relevant witnesses and conducting any additional necessary research.
•Counsel staff on issues that may have disproportionate impacts on minority and low-income communities, providing strategies and direction on solutions and necessary projects to address these issues.