Close Close Preview

Your amazing online presence is right this way.

Create your profile
Capture who you are, what you do, and where you're going. All in one place.

Cornelius Gloria

Cornelius Gloria

Web Support Specialist

Click Optimize

Web Support Specialist at ClickOptimize LLC

Message
MENU ☰

Click Optimize

Web Support Specialist

Career medium 05

Net Friends, Inc.

Enterprise Services Specialist

- Tier I/II support for clients based nationally under SLA & best practices
- Participate in rotating company-wide after hours support
- Laptop rebuilds and provisioning as per user specifications
- Manage McAfee Endpoint Encryption/Office 365/Symantec Cloud/AD

Career

North Carolina Mutual Life Insurance Company

Help Desk Analyst

- Tier I/II support for employees and field agents; assist with elevated issues
- Asset inventory/training documentation, iPhone/iPad setups & support
- AV setups & video conferencing troubleshooting

Career medium 03
Career
Career medium 02

Duke University Medical Center

Computer Software Specialist

- Provided on call support for onsite/clients based around the world
- Supported new user creation, password resets, software & connectivity issues
- Managed staff & priorities to meet contract obligations
- Provided training and documentation
- Assisted with IT related duties such as but not limited to:
• Computer + software troubleshooting, virus/spyware removal, webmail troubleshooting, wiki maintenance, patch management, etc.

Career

Jun Group

IT Technician

Linux server installations/support

Career medium 01

New York City Department of Health and Mental Hygiene

College Aide

- Identification of various mosquito species for sampling and testing of West Nile Virus (in accordance to Biosafety Level 3 SOP)
- General lab work such as: glassware cleaning/prep, solution prep, stock & equipment maintenance, etc
- Manage and maintain database of sample data and lab results; assist in data analysis
- Assistance with spray events, catch basin tests, and community outreach

Career

CompuFriend Technologies, Inc.

IT Technician (CompuFriend Professional)

- Development and maintenance of company website as well as several other small business accounts
- Development of marketing strategy and of promotional items; media kits; pamphlets, etc
- Systems Admin of two small business networks
- Project manager of Level Platforms networking monitoring suite
- Set up new PCs and equipment for clients
- IT support including but not limited to: new email account setup, mobile devices, password resets, break/fix work, virus/spyware removal

Career medium 05
Career
Career medium 06

Paragon Sports

Sales Associate

- Received yearly MVP award for excellent customer service
- Among top five in sales; provided valuable insight to clients and product buyers/representatives, increased sales by 20%
- Assumed head cashier role, expediting customer transactions and reducing customer wait time by 50%
- Assumed supervisor duties during Marathon Expo at the Javits Center in November 2006

Career

Queensborough Community College

Health Services/Allied Health/Health Sciences, General

Saint John's University

Toxicology

Brooklyn Technical High School

Electrical and Electronics Engineering