Fiction Express by Boolino
Sales Coordinator and Customer Service Manager
October 2016 — Present
Developing B2B selling utilizing CRMs, databases, education/technology conferences and meetings with teachers.
Expanding our online marketing through social media, blogging and building relationships with our current users and authors. Also organizing all of these events with my coordinator and our authors.
Providing excellent customer service to current users, literacy advisors, school library services, parents and teachers; explaining our mission, how to use our platform in and out of the classroom, helping with registration and designing user guides and other tools to aid our current users.