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Cora Lundy

Cora Lundy

Service Desk Supervisor

Rowan Companies

Houston, Texas Area

I am a creative and dedicated IT Professional with hands-on customer service experience with effective leadership and organizational skills. I have held a leadership role in a very fast paced and service level agreement driven environment where I met the goals and requirements requested by various customers with multiple plat...

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Rowan Companies

Service Desk Supervisor

Quanta Services, Inc.

Technical Administration

Server Administration Support
-Server Backup: Maintenance, Retention, Reporting, Restorations, and Troubleshooting
-EPO Administration Support
-SOX Compliance Coordination
-Financial Application Support
-System Administration of Numara FootPrints and Workspace Design
-Mobile Device Security Management Implementation and Tablet Mobility/Desktop virtualization testing
Desktop Support Services Lead
-Service Delivery Management and Reporting
-End User Training in MS Office Suite Products primarily Outlook with Email Management Best Practices
-Image Creation and Deployment
-Executive Support for all Desktop and Audio Visual issues