January 2014 — Present
Mindhatch is an organizational and customer insights firm specializing in the convergence of business and creativity. We believe insights drive results and the best insights come from people - your team and your customers. Through design thinking, improv, and facilitation, Mindhatch discovers the capacity for creativity, collaboration, and innovation that exists in everyone for actionable results that bring value to your organization.
We believe that all work is human-centered and that people are your business, which is why we help organizations put the human experience at the center of their thinking. To us, serving the customer and the people who impact the customer experience is not a means to an end. It IS the end.
We inspire, play, experiment, and take a “yes and” approach to everything we do. At our core we are born testers of assumptions, lovers of the counterintuitive, and embracers of change.